
Serving Winchester, VA and surrounding areas
In business since 2002
Credit card accepted
"Prouty did a great job on the chimney liners and ultimately the chimney cap repair. I rated them a C on responsiveness and professionalism specifically for an issue related to finishing the chimney cap in April when the weather conditions allowed for the repair. We financed the project over a six month period. I had requested that they provide pictures of the finished work including the chimney cap. Other companies we have used in the past provide before and after pictures. However, we were told that because they had already completed the chimney cap repair, they would not return to take pictures. It wasn't until we withheld the final payment that they agreed to return and provide pictures; only to find out that the work had not been completed. They were apologetic about the error in the paperwork, but I can't help thinking if we had not withheld the final payment, we would have been unaware that the repair had not been completed. I believe I would hire them again, but would have to make sure to verify the completed work."





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