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"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"First experience with Renovations by Ed; a fantastic first experience. Professional, wonderful craftsmanship. He and his contractors hav given me a great sense of trust for future work."

"They did exactly what was needed, good customer service, great follow up, I'm pleased with the service."

"American Custom Contractors did an outstanding job replacing the roof, woodwork, trim, and gutters on our historic 1910 home. The ACC work crews, including carpenters, roofers, and gutter specialists, were highly skilled and experienced. Yanni Agouridis, our project consultant, was extremely helpful in working out the details of the engagement at the outset. Blase Skully, project supervisor and quality assurance manager, was always available to answer many questions and provide advice as we refined the scope of work and the project progressed. He made sure they delivered exactly what we were seeking to accomplish. Blase was also sensitive to ensuring that the historic look of the house was maintained and enhanced by the materials they used and the work they did. The result is beautiful. We get many complements on our new roof and gutters. We highly recommend American Custom Contractors."

"I got several quotes when I learned I needed to replace my roof. E&A was the pinnacle of professional and responsive from the start. One of the owners, Edgar, was the 1st to come and inspect my roof. He was thorough in his inspection and explained everything to me clearly and honestly. His pricing was fair, and though he was not the lowest bid, the peace of mind I got knowing that I could trust his work and contact him when needed more than made up for the minimal difference between his bid and one lower price. Edgar and his crew appeared on time, completed the work with incredible precision and speed, and did a fantastic job cleaning up after themselves. Best of all, he came in right at his estimate. I hope I never have to put another roof on a house, but if I do, I will go with E&A again."