Get matched with top sump pump repair or replacers in Woosung, IL

"They do not do repair or replacement of concrete."

"I have had service with them previously as well."

"I called them to ask them if they sold and installed sump pumps. They immediately scheduled the tech for the next day. The tech arrived within 30 minutes of the scheduled time. The tech was friendly and professional. He started to work immediately and was finished in 90 minutes. The price was reasonable and the service was excellent. I will use them again. <br />"

"After inspection of my cement crawl space, decided to spray foam insulate and close the outside crawl space vents. The team was prompt and very professional. Would definitely recommend them."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Called Shon late in the evening last Wednesday during that horrible week when the temperature was barely above zero during the day and fell to subzero temps overnight. Our well pump had simply stopped working so we were without water entirely! Shon returned our call within 5 minutes of having placed it with his answering service. He listened respectfully and carefully as we fully described our problem. After providing exhaustive information to Shon, he told us exactly the nature of the pump failure, how he was going to go about fixing it the next day (Thursday) and that he would most likely be finished by noon the next day. He arrived promptly at the time agreed upon and immediately set about his work. He was finished promptly, cleaned up his work area, and left the the invoice on the kitchen table prior to departing. He was personable, friendly, patient, prompt, and professional in the best sense of the term. We discussed some other ideas we had about bathroom remodeling. We could not have made a better choice among those listed for well pump installation and repair. He carried all necessary parts and replacement in his truck so that he did not have to return to his shop to obtain anything different. He is A+ in our book and we will definitely use him again. Do yourself a favor and call Shon. <br />"

"We met with the estimator/salesman Kevin who inspected the entire area, performed measurements and then reviewed the cost proposal in detail with us. He was very knowledgeable and thorough, explaining the process in layman's terms so we had a good understanding of what was needed and why. It was nice to get an idea of the cost right away instead of waiting days/weeks for an estimate. We secured estimates from other contractors and we decided on Tri-State due to the overall cost, professionalism and good reviews/references. Tri-State was able to schedule the job within a couple weeks. They provided us great preparation information so our basement would be ready for them to begin the work without delay. The crew worked over a two day period, keeping dust/mess to a minimum. All team members were professional and worked hard during the process. Clean up of the basement, staircase and outside area was excellent and additional instructions were given to us upon their departure. We have had several good rains since install and have had no water/wetness in the basement. Will edit the review accordingly to let members know how the system worked after a year or so."

"Co-owner Jonathan showed up for site appraisal very promptly. He was able to schedule repair work for following morning--it was worth it to me to pay a premium as my property had just been listed for sale. Team of Leader Mike and Helper Paul were on-time, efficient, attentive to clean-up, and answered questions I had throughout the Emecole Crack Repair process (which was fascinating to watch being done). Dry Otter responded same day with my telephone inquiry about the 10 yr transferable warranty, which I received by email. It was a breeze from A-to-Z dealing with Dry Otter. Definitely worth going with these professionals, and the transferable warranty gives peace -of-mind. Thanks to Dry Otter for a job well done!"

"It took some time to get it right, but overall a very good job. I will hire again."

"The report was very professional and detailed. The response was fast. The price was expensive but due to the detail, understandable. I wouldn't hire again due to multiple requests for a completed report and estimate for the mold remediation and just getting robotic replies that didn't answer my questions."