Get matched with top chimney cap installers and replacers in Worcester, MA

"I called Horizon after moving into a new home in Medway and having no idea what condition the chimney was in. They sent a team out the same day! The guys were great - very friendly and professional. They looked everything over, informed us that one chimney needed to be cleaned but the other did not, and some of the brick work was loose on the fireplace floor. I also requested a chimney cap and they suggested strengthening part of the chimney before installing. They provided an estimate within 24 hours and came out about a week later to do the work. Again, they were completely professional, pleasant and somehow despite cleaning the chimney and doing masonry work, did not create any dust or mess in the house. I was so pleased that I asked them to put us on a yearly schedule for routine cleaning. I highly recommend!"

"Once again, Vinny was excellent. Was honest and upfront with me about the work that needed to be completed. Would hire again."

"great chimney repair service from North American Chimney & Gutter Corp. Great Workmanship."

"They were terrific, they came the next day.They went over everything with me. We are satisfied with their job!"

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

""Roofer From ****" would be a more fitting name for this unethical, incompetent outfit. I hired Five Star Roofing to do a small job on my multi-family home. They then insisted that I replace the slate portion of my roof with shingles (which wasn't leaking). I said no at first but agreed once they offered me a "deal" as they were slow on work. I was told it would be a 2-day job. After day one my tenant on the top floor had water in her apartment. I figured it was an honest mistake and the job would be completed the next day as it was only a "2-day job." By the third week, my tenant had five buckets going to catch all the water that was coming into her apartment. Five Star Roofing was paid in full and had abandoned the job. John Arsenault, who I was dealing with, became increasingly hard to reach during this 3-week ordeal. He said several times, "My guys are headed over there now." And, "they'll be there first thing in the morning to finish up." I eventually had to call from a different number for him to pick up. The best excuse I heard one rainy Sunday was, "I can't get anyone over there. It's Sunday. What do you expect?" What do I expect? I expect a "2-day job" not to stretch into 3 weeks. I expect my roof to be properly tarped off when exposed. Five Star Roofing could moonlight as a water mitigation specialist and really clean up. After 3 weeks of stress, frustration, and a leaking apartment, I had to call in a legitimate roofing company at twice the price to rip out everything Five Star did and fix the issue. It was done in a day. I sued Five Star Roofing and only under threat of arrest did John Arsenault show up to court. He lost and--surprise--doesn't have the means to pay me. How convenient! The incompetence of Five Star Roofing would make the Three Stooges blush. Even out of 100 stars, this company wouldn't live up to its name. Avoid Five Star Roofing and save yourself a nightmare."

"Rich did a fantastic job repairing the exterior and interior stairs. The stairs are in great shape now. Rich provided a detailed written estimate within a few days. A detailed estimate is hard to get lately. The job went very well. I highly recommend Rich if you need a carpenter."