Get matched with top fridge, freezer or ice maker repair or service pros in Yadkinville, NC

"It was it was good"

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"The gentleman that responded to our call on a Saturday morning was very curtious and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had."

"Great!! Demetrius quickly diagnosed the problem and made the appropriate repairs. Very happy with the responsiveness and professionalism."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"If you need immediate help do not call R&C Appliance. I have been without a washer for over four weeks with absolutely no idea as to when R&C will have the part little alone as to when they can add me to their schedule to repair my washer. After two weeks a repair man did finally come out to access what the issue was ( cold water inlet valve). After two more weeks I called R&C and was told the part needed for the repair was back-ordered. Nobody bothered to call from R&C to give me that information. I was told R&C would try to get the part elsewhere. I requested a call with information as to when to part would arrive. Again, nobody bothered to call me. I found the part in-stock online from several parts places and ordered it myself. It will arrive in three days. R&C has been instructed to cancel their parts order and to send me an invoice for the initial service call fee (aprox. $90). My husband is going to replace the water inlet valve himself. Thanks to YouTube and a very detailed video on how to replace the new water inlet valve it will take about five minutes for my husband to replace it. I was quoted $336 from R&C for parts and labor, including the initial service call fee. I was able to purchase the same part online for $125 including fast shipping. Total cost of about $215, including the initial service call fee. This company use to be great, unfortunately that is no longer to case."

"If I could give this company a negative 5-star rating I would. We had a technician come to our home to repair the AC portion of our heat pump. The technician looked at the portion of the unit that is outside and determined the capacitor needed to be replaced. He did not have the properly sized one on his truck, so he rigged two separate capacitors together and said we should be fine. He never went into the house to inspect the rest of the system. An hour later, the air went out again. The very next day, I called the office and told them the unit stopped working and asked them to send someone back out. They couldn't possibly send anyone because "we can't move anyone off the schedule to fit you in." I asked to speak to a supervisor to further explain the situation. I was put on hold and the girl quickly came back and said no one was available. Yeah right. I could get an appointment two days later though! Based on that conversation, and the fact this was now 4 days without air, I called another company. A couple of days later, the other company's technician was at my home when my husband received a call from Advanced to see if they could come and look at the unit. He told them to cancel the call. The new company's technician pulled the cover off the outside unit, looked things over, and told us the capacitors replaced by Advanced were improperly wired. Really?!! I called Advanced the first thing the following morning and told them about the findings of the new company's technician. I was finally able to talk to someone in management and I indicated, considering the circumstances, I should receive a refund. I went back and forth with them, gave them all the information the new tech provided (which was extensive), received all the standard BS and was eventually told (after having to follow-up with them), nothing would be done. The best thing about this is they "made our best effort to try to make things right." Their "best effort" was to: 1. not communicate anything other than I could get an appointment for someone to come out again in two days 2. not follow up to let us know they were even thinking of sending someone out 3. call us the day the other company's technician was there to see if someone could come and look at the AC 4. tell me they called me and left a message regarding their decision. I looked at my call history and yes, they called. There was no message 5. state my request for a refund was declined 6. charge me $400 for nothing So, I'm letting you know how this company treats its customers. Oh, and by the way, they "hope that we can continue to be a trusted resource for repairs around your home." LMAO! That'll be the day!"