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"I made an appointment for a one-piece Kohler toilet removal and installation of a new Kohler Tresham toilet estimate initially, after getting an estimate from Angi for same quote for $194.00. "Eddie" came out and was very professional and highly skilled (had installed this toilet model many times) and shocked me with the price quote of $400! I negotiated and got an offer for $350 and proceeded with the install. It took this professional one hour to remove and install new toilet. He hauled away the old toilet as well. I would love to have "Eddie" as my plumber for everything but will not be doing business with this company in the future because of the exorbitant and unfair charges. It was explained to me that this was a specialty toilet but one piece toilets traditionally are less expensive labor wise to install."

"We worked with S&W kitchens to remodel our kitchen. Luckily it was taking them WAY longer than they said it should because then the hurricane hit. We then contracted with them to fix the flood damage. The project went so badly that we told them not to do the bathroom. We just wanted them out of our house. They take on WAY too many projects and then don't have the subs to do the work. I thought it was because of the flood but the subs we spoke to said they ALWAYS do that. We live on the beach but most of the subs live on the east side of Tampa. Therefore they told us they couldn't be here before 10am. Then they left at 3. I suppose they didn't want to hit rush hour. The subs took no pride in their work. I'm sure if they were doing the same thing to their house it would be done right. The designer that we worked with "Joanne" said she had been designing kitchens for years but she actually had no idea how to do it. The appliance and cabinet doors slam into each other and can't be open at the same time. We had asked to have certain things done and when it was installed we asked why it wasn't to our specifications she said well that is standard. She lengthened the island 18" on her own then when it was being installed she said yes she changed it but it was on the plans. Is the homeowner supposed to go around reading updated plans? When we complained to her after installation of all these things she never even said "I'm sorry." The floors in the kitchen were not leveled before putting the lament down so there are soft spots. I'm told that will shorten the life of the flooring. Because of all of this, instead of being happy and excited with the kitchen and the rest of the house the joy was taken out of it because of all the problems. All in all a very horrible anxiety ridden project with little or no customer service."

"I’m not a person that has ever written one these reviews but I feel potential customers should know what I had to endure. I had a full tank and drain field replacement. I started this process in January and they finished the work 06/28, not to mention I didn’t receive the updated invoice until 08/06. Communication, setting expectations, and executed work have all been horrendous. Communication - I’m not going to list all the scenarios but I had over a dozen different times where I had to call follow up on a situation that they could have alerted me to. Setting expectations - Everything ran late with no follow up. Aside from the obvious 5-6 month timeframe, I woke up early, called out of work, and cancelled plans for events this company never showed up to. Executed work - The main driver for this job was to relocate my tank and drain field so I could build a larger shed in my back yard, all of this was explained to them. 2/5 of the drain field was placed in my build area forcing me to change plans with my contractor and I will need to build a much smaller shed. Additionally they killed my plumeria tree, concaved a wall on the existing shed, dented my chainlink fence, severed my internet line and wrecked my yard beyond what I thought was possible. I was reimbursed $250 total, with $100 being the internet cord. I would have never agreed to do business with this company if I know the level of indifference. I hope this review will give new customers pause."

"Excellent service and value. Professional, courteous, and on-time. Recommend to anyone in the Clermont, FL, South Lake County area. Will definitely be our first call next time we need plumbing services."

"Exceeded expectations. Crew was wonderful and respectful. Quality of work was perfect. Was able to discuss questions along the way. Highly recommend, our kitchen and bathroom are now beautiful and functional!"

"My story is long so please bear with me. My husband broke his hip and ended up having surgery and going to rehabilitation. Our bathroom was not properly equipped to accommodate his needs. I had 7 contractors come to my home and provide estimates to retrofit the master bathroom. To say that their estimates were over the moon is putting it mildly. The owner of Next level Shower and Bath was one of the last contractors to provide an estimate. He arrived on time, was extremely knowledgeable, professional and caring. He and I clicked right away. He totally understood what was needed and provided me with many suggestions. I was so impressed with his knowledge of what was needed to make our bathroom usable and comfortable for my husband who prior to the hip surgery, was using a walker and now using a wheelchair. His crew were top notch. They worked very hard and produced quality workmanship. Tim was on site everyday and constantly checking in to make sure he and his team were exceeding expectations. The end result was awesome. Both of us are enjoying our new SPA like and safe bathroom."

"He never returned my calls."

"Great work. Top notch. I live in NY, work was done on my home in FL. Luis gutted the kitchen, complete bathroom renovation with new shower, all new closet doors. Quality work, great precision. Can’t go wrong with this company! Woukd be happy to share pictures."

"Horrible place ... Spent 500 to them to fix one problem and after they came I had more problems to fix.... I tried telling the. For months it was something they did... They then told me no it wasn't then and something magically broke when they fixed the other issue... Telling me I needed to spend another 500 to fix a broken piece... And they never actually looking inside to find the problem ... Just said they knew what it was... So a month later I smelled burning from my dryer .. almost on fire at that point because they put belt on wrong pulley... Dangerous .. could've burned house down if I hadn't caught the smell in living room before going to lay down..... After I got belt fixed by other company .. another 200 plus dollars they created ... I called and told them the issue they caused... They denied it. Like in the past ., and said nope we didn't do it.... And refused to stand by their work and honor the fact they made a mistake... The Russian guys that did the work were very smug and spoke in Russian the entire time doing the work so I had no idea what they were saying .. and I have no issues with anyone .. but it made me feel like there was a reason they were not speaking so I could understand them . Bc they spoke English fine when I asked something ... Had this all not have happened I wouldn't even bring it up ... I just don't want anyone to go through what I went through... I couldn't dry clothes at night bc my sister couldn't sleep bc of the screeching noise it made after they replaced the element .... RUN THE OTHER WAY"

"I’m so glad with the work they did in my kitchen . They are very responsible and effective, they take care about all details in a professional manner. i'm highly recommend them!"