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"Horrible Experience ? Do Not Use This Company I hired this company for roof repairs, and it turned out to be an absolute nightmare. I paid over $8,000 for work that was never fully completed, and I?ve been dealing with unprofessional behavior every step of the way. The day after they said the roof was going to be done, I sent them a text, asking if the roof was fully finished. Instead of giving a straightforward answer, I received a response saying, ?It?s only 2:00????? ? a completely dismissive reply with no real update on the work. From that point on, I had to harass them repeatedly via calls and emails just to get pictures of the roof and gutter guards. The house is two stories, so I couldn?t see most of the roof from the ground, and I certainly couldn?t see the gutter guards. I needed them to show proof of completion, but they refused to send me any proper documentation or images. But they certainly didn?t stop sending me invoices and badgering me for payment!"

"This family owned business in Grand Haven is amazing. Tore off a metal roof and a layer of shingles and replaced it in two days. Follow up calls have all been answered and quickly responded. We decided later to add stone to the chimney and they came out the day I called to adjust the flashing. One of the best contractors Iâ ve worked with in 40 years of home ownership"

"Had a very good experience with Legend Roofing (in West Michigan). Doug Walker was a very communicative salesperson and easy to get a hold of. We had a complex roof with many angles and steep pitches. Legend came in at the low end of the quotes I received for the same service and materials. The crew was outstanding, working thoroughly through two hot days. They did a good job on clean-up as well. I highly recommend getting a quote from Legend. "

"We had tornado damage and the roof was fixed within 2 days! Also, the initial inspection was very thorough, down to each nail that was loose, and mortar between bricks on the chimney. We had shingles replaced on our roof on the primary residence and an outbuilding, and both jobs were professional and high quality. My husband said he couldn't even see where work was done!"

"I chose Lake Michigan Construction for a full tear off and replacement of my residential roof. I’m very happy with decision to hire them as the contractor. LMC is a Holland based, family owned, business run by Kari and Al Noyola. Both of them are actively involved in the process from quote through installation. When doing advance research, I found that their online reviews and Better Business Bureau ratings are excellent. During the initial phase Kari and Al provided a detailed quote for scope of work including labor and a completely specified materials list. They took all the time I needed to understand the various roofing materials and products and how they integrate to provide a long lasting water proof roofing system. For material estimating measurements they use a software package called “EagleView” which was very accurate when I compared it to my original blueprint dimensions. It gave me confidence to know that the amount of material specified was accurately computed and would be on the job site when needed. Their quote and statement of work was clear, detailed, and transparent. The time they spent with me during the quoting phase left me confident they would be a reliable contractor and use quality materials for my project. The installation crew arrived on time every day and worked consistently all day to complete their tasks. My project used GAF roofing products and all the workmanship and installation techniques used by the crew were diligently performed to look visually appealing and to meet the installation specifications necessary to assure the manufacturer’s extended warranty was valid. My home’s siding, windows, and foundation plantings were carefully covered to prevent any damage. At the end of each day the crew removed all tear off debris and materials before leaving the site. Each night any unfinished roof work was covered and sealed to protect the house in the event of unexpected rain. The owner, Al Noyola, was actively on site several times throughout each work day to assure everything was running well and the crew had everything they needed. At the end of the project the crew left everything neat, clean, and looking great. My home also needed some flashing repair/replacement and that work was done in a neat attractive manner adding to the visual appeal of the finished project. The roofing industry has a reputation of unreliable contractors so I was extremely concerned when looking for a reliable supplier. I’m really happy I found and selected LMC for my project and very satisfied with the entire process of working with LMC. There were no unpleasant surprises throughout the project and they provided me with a beautiful new roof. I strongly recommend you talk with them about your roofing project."

"Loving my beautiful new deck the spiral staircase and under decking system. Cant wait to see the storm roll in and not get wet!"

"They were very friendly and got the job done very quickly."

"I have a huge issue with the aftermath of the construction. Immediately following the work done, the ceiling in one of my rooms developed a very large crack that sagged down. It is very obvious that someone had stepped where they weren’t supposed to or dropped something heavy. The area is now sagging more and opening up to my attic. The company told me that in the contract it states that they are not responsible for any damage to the inside of the home what so ever. READ THE CONTRACT BEFORE YOU SIGN. I was told that no one will be calling me back regarding the matter. Management has refused to speak to me even once. The only communication I’ve had is with their call center and one conversation with a sales person. I’m just seeking assistance in paying for the damage they caused as it is an expensive extra cost that I cannot really afford. I now have to emergently get my entire ceiling replaced because it’s falling down. I deeply deeply regret going with this company."