
Serving Zolfo Springs, FL and surrounding areas
In business since 2007
Free estimates
Warranties offered
"Back in July, an entire glass of orange gatorade was spilled on our 10 x 14, light gray, wool rug. We attempted to blot and quickly remove the stain using vinegar and club soda, but we had no luck. We had our rug professional cleaned, and the nasty orange stain persisted. At this point, I began looking into alternatives to having the rug repaired rather than just live with this 1.5' x 1.5' stain on the rug (i.e., hiding it under furniture). This is when I stumbled across Color Your Carpet. Being that there wasn't a branch located near where we lived, I contacted the national number. I completed the request form and sent pictures, but after this, I didn't hear anything back. <br /> <br /> After a few months, I got desperate and started dialing actual Color Your Carpet branches to see what was going on. This is when I called Rich (FL office), and he explained that since we were out of area that typically a traveling technician would take care of us; however, he was willing to help us with our rug debacle. We first had contact w/ Rich the beginning of December. We e-mailed him photos, and he told us a good time to ship him our rug (availability). We were a bit hesitant to ship our 10 x 14 wool rug, but he assured us that many customers do this, and he even gave us instructions on how to fold the rug. He also asked us to include a color sample of what color we'd like the rug dyed. He even gave us advice on how to secure the best pricing when shipping the rug (You pay for shipping there and back.). <br /> <br /> We shipped our rug the week after Christmas. Rich promptly notified us when he received the rug. He also sent us pictures when he completed the rug for our approval. He had a bit of trouble with the stained part of the rug, and he even called to tell us that he had a setback and would need to dye the rug a bit darker to deal w/ that pesky orange gatorade stain. About a week later (Jan 20th), our rug was delivered. Rich did an excellent job removing any traces of the orange gatorade incident. Gatorade is no longer allowed in the living room, so we hope to not use Rich's services on this rug anymore. However, if we ever had any future stains with our rugs that cannot be cleaned, we wouldn't hesitate to contact Rich to take care of us."










