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"They did a fantastic job. High quality work, very responsive, completed the work quickly, and were flexible!"

"It went amazing. I am very pleased with the work done and with the excellent customer service."

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"STAY AWAY!!!! This Company cancelled the initial estimate on me 3 times making me drive 90 minutes to the property each time. They finally showed and gave me the typical hard sell "if you sign the contract today..." They gave us a quote so far over market value we should have walked away. But we agreed because of the "70 year history in the industry" We thought we were buying a service from a company with integrity. They took an immediate $18K deposit on a $55K project. I know, shame on me for agreeing to such an amount. We knew we were over spending, but... One month later, they simply cancelled the contract without explanation and without any work on the project. This contract was binding on us but, in their words, was not binding on them because "there's a clause in the fine print that allows them to cancel" THEY STILL HAVE OUR MONEY and I STILL NEED A ROOF Stay away from this company. No integrity No responsibility Unreliable Over priced Will take your money and keep it"

"After consulting with several companies, I decided to hire ESM Construction LLC for the remodeling of my one-bedroom condo. Their pricing was competitive, and Edgar displayed a wealth of knowledge. He was also exceptionally responsive, addressing all my questions promptly. The crew arrived on schedule, and they were both friendly and professional. They completely transformed the condo, installing brand new flooring, ceilings, paint, a bathroom, kitchen, and appliances. I never felt rushed, and every aspect of the project was completed in a timely manner. Edgar and his team were attentive and patient, never once saying, "No, we won't do that!" Finding honest and reliable contractors can be challenging these days. We interviewed several contractors with five-star ratings, but many seemed overpriced, like quoting $5K for cabinets that only cost $3K depending on kitchen size. Some of the five-star contractors even came off as somewhat arrogant due to their reviews, which raised concerns about potential issues. If you spot even one negative review, take it seriously; we’ve paid a steep price for ignoring such warnings in the past. Edgar's team even rectified mistakes made by previous contractors. From the moment we spoke with Edgar, we recognized his down-to-earth demeanor and extensive expertise in his field. We are thoroughly satisfied with our decision to go with ESM Construction LLC and wholeheartedly recommend this company."

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"They did a wonderful job installing floor tiles, a new vanity, shelving, and various metal hooks and towel racks."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"Did a great job. Repaired/replaced rotted wood on front porch. Would use again if needed."

"They did an amazing job. Considering they went down to the studs, and rebuilt the bathroom to look completely different than before. They were polite, easy to work around, and really new what they were doing. We would recommend them to anyone, and will certainly consider them for future work."