Get matched with top sump pump or interior foundation drains installers in Blue Bell, PA

"They installed a basement sump pump quickly and professionally"

"Our basement has always been damp and, at times wet when the existing drain system silted up. With this year's high amount of rainfall it needed something better. After some research on the trusty internet and interviews and quotes from 5 different contractors, Paradigm and one other company were the only ones who really seemed to know what they were about. Both quotes were about the same in cost and scope. I went with Paradigm over the other company primarily for the sense of personal responsibility I got from Andy and Ross. As the owners, they clearly take great care and pride in the work their company does from start to finish. The job involved excavation around the perimeter of the basement, including an attached crawlspace and peculiar raised section of the floor. French drains with all the trimmings, including silt filters were installed. The existing sump was improved, a second sump added, and new pumps installed in both wells. The walls were wirebrushed to clear away the efflorescence and mildew, then spray treated. Sump drains were linked to the outgoing sewer hookup (which was a problem, more on this later!). Work was completed in about 2.5 days exactly on schedule. There were two problems that came up, both resolved satisfactorily. Firstly, the drop cloths that did a superb job keeping the house dust-free on day 1 ended up releasing the accumulated dirt and fine silt into the air on days 2 and 3 as workmen walked across them, coating the ground floor with dust. They took extra care in cleaning both before and after day 3, but I didn't identify the source of the problem until late in the 3rd day of work. In the future, I would suggest cleaning, or at least beating dust out of the drop cloths after each day's work. The foreman was responsive and properly apologetic about the problem, and they did a fine job cleaning up as best they could at the end of the job. The second problem came to light a few days later, when I was talking with my neighbor. It turns out that sewer hookups for sump pump drainage were explicitly *not* allowed in our area of New Castle County. The patchwork of municipalities, neighborhoods, towns, and the City of Wilmington makes this a non-trivial question, as some places forbid these clear water hookups, some allow them, and some even encourage them! Paradigm had initially gotten incorrect information when they inquired, but confirmed that the hookup would have to be removed to pass code in our specific location. They returned to move the discharge lines, and ran them out to grade on the exterior of the house. This ended up causing another problem: a couple days later I started hearing a loud "glugging" noise coming from the discharge line on the rear pump, which was not draining properly. We had a battery backup pump on the old sump pump, which Paradigm was happy to re-install on the new pump. However, the check valve on that 5 year old, consumer grade backup had started to fail and could not support the much larger column of water in the retrofitted discharge plumbing. Andy and Ross came out twice more to fix this problem, once to figure out what was actually happening and a second time to remove the faulty pump, and to shorten and properly pitch the discharge pipe. I was impressed by the owners' responsiveness and professionalism in addressing these problems, and have confidence they will similarly resolve any issues, however unlikely, that may arise in the years and decades to come."

"A1 Handyman & Plumbing Services saved my house. I moved into a home built in 1925 and after three months noticed an open, leaking pipe in the basement ceiling. Water was pouring out of it, to provide a more accurate description. Sean from A1 came to the house. He investigated the leaking pipe further and discovered not only serious plumbing issues (multiple pipes connected to the same main drainage pipe) but also an abandoned oil tank was hidden behind the drywall; the consequences of neglect and thriftiness from the previous owners. The huge tank made it impossible to reroute the pipes properly. Sean removed the oil tank, ripped up the subfloor, and reorganized the pipes correctly. The inspector had failed to see this issue and the previous owners did not disclose it. Sean's honesty and professionalism was a blessing and a nice change of a pace from my homeowning experience to date. He's a plumbing guru as far as I'm concerned, not to mention a gifted problem solver. I've hired him again for a different issue and will continue to do so when needed in the future."

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"Joe from ValDel did a great job installing a new sump pump and a water pressure backup pump system. I would hire again."

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."

"Great and very fast plumbing service"

"Dry Tech used quality materials and completed an entire interior perimeter drain with 2 sump pumps in 2 days. Their crew was professional and hard working."

"From the estimate process until final product finished today, we could not be happier with BQ Initially was quoted a 2 day process to complete our Aquastop waterproofing system and sump pump replacement, Steve, Curtis, Pedro, and Josh arrived as promised at 7:30 and completed the job by 1:30. They explained the entire process and updated us throughout. They were very professional, efficient, and polite. Everything was explained about the new system and cleanup has the basement back to pre construction condition. We highly recommend BQ Basements and Concrete!"

"Went very smoothly, thanks largely to the detailed planning by the sales/account person, Mark Drucker. He spent the time to go through all the options, even taking time to calculate expected fuel costs based on my prior year usage and using gas furnace or electric heat pump. He is extremely knowledgeable and very forthright. He was clearly focused on finding the best solution for me, not for them. His detailed advance planning and drawings made the installation go very smoothly.
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