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"disappointing experience with Ashbusters. Saga began when I called on Sept. 24,2020 for an estimate to clean 3 fireplaces and replace gas logs in two of the three. Reps came to the house on Oct. 1 for log replacement and cleaning estimate in two fireplaces, and cleaned the third on that date. I paid Ashbusters $1949.58 as a 50% down payment for the two new gas long installations on that date.The day after they left, the gas key valve for the fireplace they cleaned was leaking gas. On Oct. 20 Ashbusters reps came out to install the two gas log sets. On October 22, asked Ashbusters for an estimate to repair/replace the leaking gas valve that started leaking after their Oct. 1 cleaning. Their estimate to fix that one valve problem was $2565.15. Remember that number. One of the two gas log sets they installed did not work properly. It required two additional visits on Oct. 26 and Oct. 29 to correct. Three visits in all to get new gas logs installed and working properly in one fireplace. Isn't this their business? Paid them the balance for a total of $3897.16. On Oct. 27 got a quote from Lee Company to repair the first leaking key gas valve for $700, an $1875 difference from Ashbusters repair quote. After the other fireplace that took 3 visits to properly install was done, there was a gas leak from that key gas valve after the last installation visit. That fireplace was still not usable due to the leak. It would not go away, so got Lee Company back out to replace that valve - cost $500. To be fair, both key gas valves were of unknown age. However, before the Ashbusters reps worked on the fireplaces, there were no gas leak issues during the 4+ years we have owned the house. But, after Ashbusters worked on the fireplaces, 2 of the three gas valves leaked and needed to be replaced at my expense. One leaking valve I considered as coincidence due to the unknown age of the valve. However, when the second valve failed after Ashbusters reps worked on the fireplaces, I sought out a refund from Mark Stoner, President of Ashbusters, for the repair costs paid out to Lee Company for gas valve replacement. To his credit, Mr. Stoner was receptive to my case and actually talked to the Lee Company tech that did our repairs. After trading phone calls and emails for a week, my request for a refund was denied on December 6. (Over two months of emails and phone calls from initial visit to get the final rejection of my request for my out of pocket repair reimbursement from them). Ashbusters argument was that their techs could not have damaged the gas valves in the course of their work. All I know for sure is this - the gas key valves were working fine before Ashbusters came in to my house, performed their services and were paid $3897.16 by me. After Ashbusters performed their services, 2 of 3 gas valves were leaking, and I had to pay an additional $1200 to have them replaced. Coincidence? Maybe so, maybe not, but before using Ashbusters for this type of service, be very aware of the potential for this gas leak issue. Also, watch everything the Ashbusters techs do, every minute they are there. Then, if something should go awry, you can be an eyewitness to recount all actions taken by the Ashbusters techs and take pictures so you have proof, and not just your story vs. Ashbusters' story."

"What made their service so good was their professionalism; they didn't stop working until the job was done. No matter what little problems came up, they kept going. They are excellent, professional, and very pleasant."

"Very disappointed with my experience. Everything related to the actual work is very rushed. They have supervisors come out before the job is finished to sign off on the work. No one showed me any pictures or talked through what was done at the end. I had to ask one of the foreman as he was leaving if he could show us what was done. He seemed surprised I would ask. As a result we were left with an incomplete repair, trash on our property, and damage to our property. I had to call the salesman to get him to come out and he agreed what we had been left with was atrocious. If I hadn't called we would have been stuck with shoddy work, trash, and damage - that's their standard. We scheduled a call back that was a month out to give them plenty of time to get organized and make sure we were getting what we paid for. I was supposed to get refunded for part of the job and I've never seen a dime. The salesman was good enough to include another jack free of cost which I really appreciated. But on the morning of the call back, the crew had no idea about the jack or where to put it, so it was another morning of trying to light a fire under these people to keep their word. This isn't a dishwasher on the fritz, this is my home and tens of thousands of dollars. The lack of organization and respect for me and my home is inexcusable. So I wrote an email to the GM, thinking he'd take some ownership of what had happened and I'd at least get an apology and they'd work internally on improving. Not only did I not get an apology, he was defensive and said it was a "good repair." If that is the standard of a good repair, I'd hate to see a bad one. I'm going to have everything inspected by a structural engineer and will go from there. I've been treated with more respect buying fast food. Spend your money elsewhere."

"The roofing professional named Eddy that came to my home had the utmost professionalism and a wide range of knowledge on a multitude of questions I ask during his visit. I'm confident in stating that as a senior level supervisor with over 23 years of experience, I wouldn't hesitate to state that Eddy carries himself as a skillful and experienced hardworking individual. I was very pleased with the representation that he presented for Jackson Roofing & Remodeling and will definitely seek them out in the future for any roofing related items. I would highly recommend this company to anyone seeking roofing and remodeling expertise from true professionals."

We are a full service/multi-product home improvement company. Our parent company Centurion Stone ships stone veneer products to dealers across the United States,Canada and abroad. We started in 1969 and offer full financing,seasonal discounts and special advertising programs. Our new construction division handles commercial and residential stone installation.

We have been in business since 1945 when my late father started the company. It is the mission of Chimney Quest to provide customer service, restoration and products so superior that we will remain the standard by which all our competitors will have to measure themselves. We will do this by exceeding all expectations of each and every client. Military Discounts offered

"Y'all are wonderful"

"I highly recommend Charles Wooley. The communication and process was smooth throughout the ordering and install of my unit. He did a great job on the install and testing of the unit. His price is best around. Thank you Charles for a great experience ?"

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."

I am a sole propritor that has 16 yrs experience with my business, I sub some work out to a select few individuals whom I know and trust. I do the job from start to finish, you won't see different people coming to the job everyday. I ensure this for better customer service and better quality work as everyone is on the same page. I will come to your house, give you a free estimate and sit down and take the time to show you your options and answer any questions you have. You can make payment by cash, check, or credit cards.