Get matched with top wood shake or composite roofing installers and replacers in Fort Washington, MD

"It went fantastic. Dave, the salesperson, came right away. He was professional and friendly. Gave me the info about sizes (we chose the 14-inch), features (it has a solar nightlight which gives enough glow at night you don’t have to turn lights or have a nightlight on), prices, tax break, etc. Since they came highly recommended from our friends in Fairfax Station, VA, we hired them. We had to have permission from our HOA. They approved it with the proviso that the baffle would match the roof color. We got the RustOleoum paint can Dave and Al recommended in the shade of gray that matched our roof as required. Their two technicians came within a few days, Al spray painted the baffle and that was that. In about an hour and a half tops, they installed the skylight. I am SO happy we got this in our bathroom! It’s my favorite room now. No kidding. Wished we had done this sooner."

"RIBA construction was recommended by one of my neighbors. I initially started with them by replacing my old cedar shake roof with new architectural asphalt shingle (32 squares) with three new skylights. From the very start, the sales and contract process with Ryan was open and honest. They genuinely wanted to get the right roof solution versus just making another sale. The communication through the process from the back-office with Jerry and Yolanda was also superb. The roof and skylights were ultimately installed and the RIBA Construction diligently followed through until all work was completed. As a result of this great experience, shortly thereafter I selected RIBA Construction to complete a number of other projects (all completed concurrently with diligent coordination): - Windows and Sliding Doors --> replaced forty (40) old wood windows with new vinyl casement windows - Siding --> replaced (20 squares) of engineered wood with new vinyl siding - Capping --> All windows, doors, and trim capped with aluminum and vinyl soffit vents - Gutters --> installed 300+ feet of new gutters and downspouts While no project goes perfectly, everyone at RIBA Construction really cares about doing the right thing and made everything the way it should be without hesitation. In the end, the exterior of my home has been completely renovated and I now have a virtually maintenance-free exterior. I'm very happy with the appearance and functionality as well as the value of all services. If you are looking for a company you can trust to provide an honest assessment, strong communication, and skilled installers, RIBA Construction is a great option. I highly recommend and will certainly hire them again for future projects."

"Their work was excellent and timely. They took the time to explain the roofing process clearly to a complete novice. The same can be said for each time I hired Home Matters over the past few years and I will definitely hire them again in future."

"Keith Roofing was excellent. Hugh called us back within an hour of our first call, and came out to check our roof within a week. He gave us a free quote, a full scope description, and pictures of issue areas. After we signed the contract, the Keith team came out the next week to complete the work. So in total, we had everything fixed within 10 days of our first call. Hugh also gave us pictures of all the repairs, walking us through what he and his team accomplished. We'll absolutely work with them again for any roof issues we have."

"The roof was replaced in a day and the gutters the next. The crew was in and out and all the interactions we had were pleasant on professional. We have a sunsail and it required them to install some anchors by doing some custom work included in the cost of the new roof. Everything went mostly according to plan other than needing to shift schedule due to weather. I would recommend their services to anyone."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Based on our roof replacement experience, we hired New Image Elite to install new windows. Awesome job again. Highly recommend for service first but price as well."

"To be completely upfront, I should first make it clear that I did not have any work done, my comments are strictly based on the estimate/initial home visit. I also want to start with a few positive things that I did like about this encounter. First, I believe this business is based in Southern Maryland or someplace well outside the beltway, so I greatly appreciated that he drove all the way to my home just for an estimate. Secondly, I appreciated that he showed up on time, which is important for me as I have a bit of a tight work schedule. Lastly, I should note that he did seem to know his stuff, and understood what I wanted to have done. But here are the concerning things: First, as soon as he arrived, he immediately began pointing out other issues that were not directly related to the porch, such as noticing that some of the trim around one of my upstairs windows was rotting, and that there were a couple of missing shingles on my roof (gee thanks, I also have a hole in my left sock, want to talk about that too?). This really wasn't a major issue, but it was an immediate indication that he was fishing for extra projects. Later, after assessing the kind of work that would need to be done to the porch, he quoted me $18k, which at first appeared fairly reasonable. But after asking a few more questions, I learned that this estimate would not include any of the paperwork necessary for required permits, or even a drawling/sketch. He recommended that I do the paperwork/permit myself if I wanted to keep the price at 18k. I asked him how much more he would charge if I took care of everything except for the required drawling, he said that alone would cost an additional $2,000! By this point, I was getting a little nervous and wanted to make sure I had the specifics nailed down. So I asked if he would provide me the price in writing. He immediately said that he would not provide anything in writing, and that if I had any doubts about his work, I should look at the reviews on angles list! I don't care if someone has a 1,000 positive reviews, any contractor worth your business should always provide you an estimate in writing, and they should be completely upfront about any additional costs. Perhaps he's good at what he does, maybe I would have loved his work, but it's just not worth the risk."

"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep., gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! Financing is available."

"JW did a great job from a detailed quote to professional work. We did not have the time, tools or skills to do the work ourselves. JW is a great company to hire."