Get matched with top carpets or rugs clean offsite pros in Galesburg, IL

"They take their time and do a great job."

"This is a great cleaning service. Desiree goes above and beyond the scope of the work. She is thorough and pays attention to detail. She does an excellent job and touches up areas that I was unaware even needed it. Desiree is always responsive to my calls and has great follow to ensure all my expectation are being met. I have already recommended her and will continue to do so as this is a true professional."

"THE GOOD   The interview went very well. I had a list of questions as to how the work would be performed and Mike answered the questions with confidence in every part of the job. After talking to him I felt comfortable believing the job would be done correctly.  We talked about materials and agreed on a price that was comparable to other bids. I told him I was not in a hurry. A different contractor said it would be 6 weeks so I guess in my mind I thought work would start in about that time frame. To be fair, Mike never gave me a start date.  This all happened in the middle of May.
 THE BAD   It took a week before we picked shingle brand and color and I paid an $8000 payment. 2 large pallets of materials arrived in the first week of June. The next communication with Mike was the last week of June with him saying the weather had slowed him down.The next contact was the middle of July. Mike said it would be a little longer. I contacted him again at the end of August and he said he was heading my way soon. I contacted him middle of Sept. and was told 2 weeks weather permitting. After 2 weeks Mike texted me saying it would be longer.  I replied with concerns about the material being on pallets in my yard for 4 months and gave him 3 weeks to start work or refund my payment minus material costs. He replied he had the permit and would start work the first week of Oct. Dumpster arrived on a Monday 8 days later. Some wood was dropped off on Friday. Work started the next Friday.
 MORE GOOD   Once the crew was here they did a great job. They protected my and the neighbors house during tear off and cleaned up every day. After tear off we discovered the addition roof tie in needed to be corrected which was outside the original bid. Mike rebuilt that and it looks and functions great. He did a lot of extras like disposing of some junk I had and putting some bolts in the front porch for a swing. He also partially roofed the playhouse to match the house(untill he ran out of shingles).I was very happy with the work.
MORE BAD  A week later I requested a paid in full invoice for taxes and the playhouse roof to be finished and Mike said he would take care of it.
It's been 7 weeks and still no invoice or finished roof on the playhouse.
FINAL WORD   If you want a quality job and have no time pressure then I recommend Mike. This was a 2 1/2 story hip roof and was not an easy job and took over 7 days to complete. That may have figured in to to delay. All in all it's been a roller coaster ride. He probably would have gotten here sooner if his Angies list A rating (and rightfully so in most cases) wouldn't have increased his business so much.
"

"She does quality work, and are very precise. They are very reliable."

"This is the first time ever had somebody to come in and cleaned my carpets"

"I would like to start off with precise, warm welcome and highly responsible of what they are doing. They really know what they are doing and from start from start to end it has been a great project with new experiences and great craftsmanship. Thanks again guys and i hope to have more work for you soon...
"

"They were very professional, finished on time and budget and it was perfect- one company, one bill. Very satisfied."

"I won't be hiring anyone else as long as they continue cleaning."

"Leona Swanson hired diferent carrier"

"I was refereed to this company through my home owners insurance.  I paid him on the 7th with a 2500.00 check as a deposit.  on the 13th after he had repeatedly been over he kept on "forgetting" to bring the contract. I drew one up on my legal pad and had him sign it so I do have an agreement.  In the contract was removal and haul away of debris and old shower stall, mold treatment, application of Dry Lock on walls, Instillation of new larger sump pump and tank, and instillation of new drain around the edge of the basement all to be completed on or before July 15, 2011.

The mold treatment and application of dry lock went well.  Now every time the new sump pump kicks on water shoots out of the bathroom sink upstairs.  When the workers started to install the new drain in the basement floor they could not saw through the concrete.  They even tried to use a jack hammer in one corner.  Now there is worse leakage where they were able to score the floor and the corner where they jack hammered has a constant puddle. 

He informed us that they could not install the drain in the basement and could not fix the issue with the sump pump.  The job was "completed" on the 19th. I asked for Mr. Fowler to pay to have a plumber install a working drain and fix the sump pump.  He told me he could not but he could refund me $300.00 of what I had already paid. 

The only reason that we were going to have the drain installed was because he told us the mold would just keep on comping back, and that he would be able to do the total job.  The job is not completed, there is debris in the front yard, and the cleanup in the basement was incomplete.

I feel that because we are elderly we have been taken advantage of and we do not want others to go through the same experience.  I feel frustrated with myself for not thoroughly researching this company before the work was started.

He did just recently come by my home and refunded $1000 of the $2500 that I paid him initially.  I appreciate the attempt on his part to make a settlement for the work."