
Serving Huntington Station, NY and surrounding areas
Approved
In business since 1960
Free estimates
Emergency services offered
"I’m writing this review about John Gumbus, a supervisor in the termite division of Suburban Exterminating because it’s important for Suburban customers and future customers to know what a truly dedicated, conscientious and knowledgeable professional he is. About a week ago I was having a bathroom painted when the painter showed me a large opening that he made in the wall because it felt damp. He said we had termites in the wood that was exposed. It was late in the day and after business hours so I contacted the area supervisor for pest control, Bill Zecca and asked if he new anyone who could help me at this hour. He gave me John’s contact information. I called John and told him I got to him from Bill. He said he was on vacation and before I could apologize for disturbing him he asked me to give him details of why I believed I had termites. He asked me a few questions and then explained why he didn’t think I had them. He then said to send him pictures to his Suburban email. He said he was out with his wife and would be home late, but he would call me. He called later that evening and said he had good news that we didn’t have termites, it was mold. He then went into a detailed explanation of how termites present themselves. He told me what the painter should do regarding the mold. He then said he had reviewed my account and said I should take advantage of the yearly termite inspection I’m entitled to as a Suburban customer. I took his advice and had Cesar, one of their experienced inspectors, do the inspection of my entire home. It was good news again, no termites. I have to reiterate, John Gumbus did all of this on his vacation and I truly appreciate his work ethic where he helped me, a Suburban customer that he did not personally know. Thank you, John."



















