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"very prompt in resolving my issue and very friendly"

"They explained all details and handled the scope of work needed with excellence."

"I truly can not say enough good about this company nor will it all fit in this box. I had a bad squirrel problem and then I met Vin who went above and beyond- A fellow veteran who has the honor and integrity that is second to none. If you are reading my review -trust me and your search is over when it comes to pest control with this company. Vin is knowledgeable, honest, Passionate and consistent. I would hire again in a heartbeat, I would serve on the battlefield with him and have him over for dinner. Do not hesitate."

"great job"

"Work was done humanely (waiting til baby birds could fly) and thoroughly. Technician was courteous and explained what he was doing thoroughly."

"Nick was very thorough and explained to is what we needed. Nick made recommendations on how frequently we need to treat our home, and took his time in treating our home. Will definitely recommend BBK Pest Control to anyone thatâ s looking for this service."

"Rats were gone fast! "

"Initially, I spoke with a Sales Manager who called me repeatedly after asking for a quote online. After he called so many times, we decided to call him back. I had him on speakerphone and 5 of us were asking questions. We were promised that if we signed up for the service and it did not work, they would come out to re-service as many times as it took to get rid of these mosquitoes. After the initial service delivery, we were asked to wait a week to notice the change and we waited a week and a half. I called today, only to speak to a *Corporate Quality Manager* who advised I could NOT speak with the Sales Manager and that she would be handling my account. She said they would send someone on 9/30; however, if this did not work, they would NOT be coming out again until the Mosquito Season started again, which means, that even if the mosquitoes persist after 9/30, we are on our own and out the nearly $100 we paid for the first month of service. When I tried to tell her that we were promised something different, she kept robotically repeating herself over and over again that she would be handling my account, the Sales Manager made false promises, that the service would not be continued until Mosquito season started again, and that there was no one else that could help because there is NO ONE above her and that she could resend the agreement if I wanted to read it. She said it was fine if we wanted to cancel the service but we would still have the honor of the agreement. No matter how many times I tried to complete a sentence, she would talk over me. I am willing to have them come out to try again tomorrow, but I do not see myself keeping this service with that kind of representation. I would NOT recommend this company to anyone that expects great customer service."

"Justin offered same day service! Prompt, courteous, professional, etc."

"Even my picky Dogs who are usually very afraid of people loved Javier and John, I would give them a bazillion stars if I could. Had good rates and guaranteed."