Get matched with top plumbing installers for a remodel or addition in Kings Mills, OH

"Will hire again for any plumbing issues or work"

"Logan Services did a great job from beginning to end. Our propane furnace started failing after 25 years. I had the company out that installed it and they were able to get it to limp along, so I was not in an emergency situation and could shop around. I called five companies and had two more respond from a internet request. Of the five, two never returned a call. One came out and never did get me quote. Of the four bids I got, Logan Services was in the middle. I spent time with each person that came out and talked about what would be best. One spent 5 minutes, another about 10 minutes and the third about 30 minutes. Tyler H from Logan was very diligent, taking pictures and doing measurements and answering my questions. He took his time and ended up spending 90 minutes with us making sure he answered our questions and giving us pricing options before he left. I called him several times after I had gotten the other bids in and he was always patient answering my questions as we decided between a conventional AC unit or a heat pump. We decided to go with a dual fuel system with propane and a heat pump. The installers Ben, Chris and Ryan reviewed everything before starting and showed me how to work the new thermostat when they were finished. They arrived at 10am and didn’t get finished till 8:30 in the evening. It was a long day for them, but took time to answer my questions as we reviewed the thermostat programming. Having owned my own business for 25 years, I know the type of service and standards that I want and the people at Logan Services really delivered."

"David was very easy and flexible to work with. Did a great job on installing my new tankless water heater. Will definitely hire him again for more plumbing work."

"The job went Extremely Well! Work Performed June 12, 2019 This was my first time looking for a truly real, qualified plumber, because I could no longer trust the work of pseudo plumbers. I had a busted indoor basement pipeline that connected to an outdoor spigot, that caused quite a bit of water damage in my basement, so I needed to find the best plumber, at a reasonable price, and a company that would apply the diagnostic charge to the total charge of the work done. I spent several hours researching plumbing companies, reviewed a great deal of customers’ reviews on each company, and I called a few that had the best reviews. One of my initial calls was to Archer Plumbing Company. The phone was answered promptly by Allan, a very pleasant man (a good sign). I explained what was going on, he asked a few questions, and was able to quote a ballpark figure of what it might cost. I told him I had to make a few more calls before I could decide on a company, but so far, they seemed to be the best, and met all my requirements. In the end, Archer Plumbing was the number one choice by far. I called Allan back and scheduled an appointment. The next day I called and changed the scheduled date to an earlier date, and Allan was very flexible and accommodating. Allan called on June 12, the scheduled date, to let me know that the plumbers were on their way. Chuck and Matthew arrived promptly. I was happy that they had shoe covers (thumbs up), so I didn’t have to offer mine. Chuck was very knowledgeable, proficient and efficient. Both were very polite and pleasant. In addition to replacing the busted pipeline and spigot, they replaced the toilet fill valve and seal in two toilet tanks, and Chuck gave me some general, helpful maintenance tips, as well as addressed a few of my concerns with future plumbing projects. I was very pleased that the cost was within the ballpark figure that Allan had quoted for the busted pipe repair. Needless to say, I highly recommend Archer Plumbing. First impression and experience are lasting! I admire their honesty and integrity. I have already recommended Archer Plumbing to my friends and family. This company exceeds customers’ expectations in all areas of service. They deliver Five Star Service, at a reasonable price, and they offer a one year warranty on their work. Archer Plumbing has gained a new loyal customer. Blessings on the company! Cynthia O"

"Wayne was excellent! Friendly and reasonable. Would recommend him to anyone for plumbing needs!"

"They were very timely, courteous and professional. I am 100% satisfied with the work completed. We had a water heater and water softener installed and would recommend anyone else to use CJS as well."

"I really like the online appointment setting. My water heater pilot light would not stay lit, starting on a Saturday night and I was able to schedule a non-emergency appointment for Monday right then. The technician was very prompt, courteous and professional. He was able to measure that their was no voltage coming from the thermopile and determine that the part needed was either the thermopile assembly kit or the gas valve assembly. He also was able to help me look up the warranty information, show that my water heater was under warranty for parts still and the number to call to order the part. He also scheduled an installation appointment for the day my parts were scheduled to arrive right then. I received the estimate the next day, while waiting for the parts to come the following day after that. The installation prices seemed really high considering the price of a new water heater. The estimate for installation of both parts when they arrived, the thermopile and gas valve assembly, was $700. I canceled my appointment, knowing that if my husband and I could not put the parts on ourselves or find someone we know with water heater part experience, then I could buy a whole new water heater for that estimate price. We drained our water heater ourselves, and from there our HVAC/Furnace family member was able to install the new parts, check for leaks, refill, and start up the water heater with no problems in under 2 hours. While the customer service from Flow-Rite was very good, the high priced estimate was very unreasonable. The initial service call was worth $50, but I would not call them again based on their service prices.
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"We purchased 16 hours of painting for a fixed price. We had some 2 story work and almost a whole house to paint and we provided paint. They were detail oriented and accomplished the minimum we were hoping for and some additional walls given that 2 areas were a 2 story entry way and a vaulted bathroom. The prep work they did before painting was noticed and appreciated. Offered them additional work if they would provide a quote, however, there was a disconnect as far as how much time the painting was supposed to occur at this job. It was a contract for 2 painters for 8 hours or a total of 16 hours of painting. They expected to work from 8 to 4 and take a lunch/break for around a half hour to include in their 8 hour day. We had no issue with breaks, and my wife actually drove to pick up their lunch as a favor when no one would deliver them pizza. We expected them to setup/clean up and paint for the 16 hours even if they work at a pace that suits them. The person leading the team when pressed for how long they would be working to complete the 16 hours, and for for lack of a better word, he threw a tantrum and started screaming on the phone hysterically that he completed his work and would instead be leaving shortly before 4. He also rudely interrupted my wife who was working from home at the time and on a conference call and put a bill in her face and walked away. That being said, his partner continued to paint to finish the contracted number of hours which should also be noted. It's my understanding that he needed to pick up his dog by a certain time, but never bothered to give a reasonable explanation or state he would work that into what other work was still needed in the form of the quote. I would say to get clarification with them ahead of time, and I'm sure they would do a good job for you. I don't know if it's the price of the deal or what is expected from the vendors through these offers, but this is the second painting offer where the service provider doesn't have the expectation to fulfill the contacted amount of time. Not sure I would do this again on Angie's List without a full explanation of the work expectations of the vendor."

"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"James worked wonders with our quirky older house. He is imaginative and meticulous in his work. The wood work on the cased opening between the living room and den is beautiful. We were out of the country when James renovated our kitchen and bathrooms, and we returned to find wonderful changes. Any "surprises" that cropped up during the renovations were quickly and expertly dealt with by James. He always shows up on time when scheduled and ready to work -- all day. James is a good steward of the monies we budgeted for our projects and was as concerned about costs as we were. We quickly felt he was almost a member of our family. We would not hesitate to contact James again for future renovations. In fact, he is scheduled to return in May for another project.
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