Get matched with top air conditioning pros in Crab Orchard, KY

"The best customer service EVER. He did a great job and made sure everything worked perfectly. We recommend him for whatever you need for heat and air from service to replacement. You can't go wrong."

I am a small business out of Estill county KY we try to offer low prices with quality work. I don’t have a ton of overhead so I can usually beat big name companies. The help I use are all family members.

"Owner, Paul Lagoda exceeded all expectations! This was a very difficult job working the ductwork area in a crawl space. Paul was very thorough in all aspects assessing what the job would require. Paul followed up with me during the entire process. When equipment was needed and ordered he gave timely status updates. He went far and beyond the call in many measures and the job was done sooner than promised with an excellent outcome. There were a few other area companies with high ratings that didn't show for appointments, return phone calls, etc., no names but really surprising giving their reviews. Graceland was truly the exception. I would call Paul and Graceland Air again in a heartbeat for any heating and air issues and have already recommended them to neighbors and friends, very pleased with the job. Derrick Hord"

Thank you for your interest in my company. I know there are many options out there, and I look forward to the opportunity to serve you. Just a little background, I've been in this trade for over twenty years and love what I do. I'm new to this area and just getting started with my new business. Previously I ran another HVAC company for 15 years. We were in a large metro area with high demand and even higher expectations. My philosophy is to take care of the customer, exceed expectations and deliver high quality HVAC installation services. I'm different than all the big boys on the block. I'm not going to sell you a bunch of stuff you don't need. I AM going to give you an honest assessment of your equipment and suggestion for repair or replacement.\n\nI charge $99 for a service call.\n\nEstimates for replacement are free.

"Jim was very helpful and personable to work with.  I had recently moved to the Huntsville area and was unable to connect my wireless printer.   There were also some things going on with my laptop that made me suspect a virus had somehow gotten on to it, it was running more slowly than usual, and I wasn't happy with the Win7 configuration I had done when I bought the computer.  Jim came in and assessed the problems and we agreed on a time for him to take the laptop and reinstall the OS.  He was able to get the wireless connection to work as well.  He took the computer on a Friday evening and returned it Sunday evening in prime condition. 
A few weeks later I  got an error message while reinstalling my accounting software so I called Jim.  He talked me through the problem over the phone and I was able to get the program installed so I could use the program.
Jim is great to work with, his pricing is very fair, he is prompt and reliable.  I will definitely use his services again.
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"They were on time and finished in one day. The installers did an extremely professional job. Despite negative reviews, my system is very quiet, works as needed. I/we are most pleased with our purchase. After being in the construction business for over thirty years, my own HVAC people couldn't compete with the pricing we received after the tax credit and that includes figuring the tax credit for the others also. Plus we were able to get a bigger,better unit. I would recommend them to anyone. Roman and Phil did a great job. Kudos guys. Many thanks."

"On time, very professional. The team put on booties to protect our floors. Diagnosed the problem quickly; it was the thermostat and not the air handlers. A quick replacement and all is well. They did not offer an option of a programmable thermostat, only a single setting thermostat. Not a deal killer, but it would be nice to have a choice."

"My heat stopped working without warning and the contractor that did the install happened to have retired. I asked around and was told about Brian at bluegrass and I gave him a call. He was able to make it out the next day for a service call. He kept me informed about the process and it turned out to be an exhaust blower that he took care of the same day. After some of the headaches I've had in the past, I've learned to appreciate great service when I find it. Bluegrass heating and air will definitly be on my call list."

Nathan Kerr is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\nIt can be a daunting task looking for not only the right contractor for your job, but also the right contractor for you. We completely understand what you are going through. We know every customer has different desires, different needs, and different schedules. We are not only here to turn your ideas into reality, but to make it a memorable experience every step of the way. Call us right now, no matter where you are in the planning process.

"What I didn't like, I hadn't had any other problem in my house until I had an air conditioning problem.  While, they did take care of fixing most of the stuff with the air conditioning.  I did have to pay for the coolant that went into it, that was kind of aggravating, since you  know you are already going to pay a $60-$80 service charge for something and the you turn around and think you are covered and find out there are gaps of coverage.  We'll fix the part and pay for the labor but everything else is on you.  I think outside of price all the categories are an "A".  For price I'd give it a "C", because it's not like you are getting complete coverage.  I'd use them again if I needed to, I'd definitely consider it."