Get matched with top air conditioning pros in New Kent, VA

"Unfortunately, the air went out on Memorial Weekend. They came out quickly and diagnosed the issue but could not replace the part as it had to be ordered. Once the part came in they fixed it promptly. Here is the why I will only use them again; Rob, the tech helped me put a window air conditioner in a window to help protect my dog that has a heart condition and must be cool. He did not ask for any additional money yet invested about 30 minutes of his time to help. You do not see that occur very often any more. Thank you Rob, especially from Duke."

"It went amazing. I called late one summer evening after noticing that the air inside was blowing warm. The gentleman arrived swiftly and found the issue and had me up and running the same night. I greatly appreciate the excellent service and will reccomend Your community to all who needs heating and cooling services!"

"Awesome technician, explained what he was checking and the associated results. Would definitely recommend Short Pump Heating and Air."

"The company convinced us to sign an annual agreement in December 2015 when they performed a "coupon" periodic inspection on the gas furnace. By late May they had not called to perform a periodic inspection on the central split-system air conditioner. Noticed system was running longer than usual and not removing humidity very well. Called to schedule the periodic inspection and advised them system had iced up earlier that week. Technician found refrigerant pressure was low and added 4 pounds R-22 at $110 per pound - system held 6.5 pounds total. He stated he could also add a sealer if I wanted - of course I wanted! Stated the sealer would surely take care of any leaks - additional $95. Ten days later system was not cooling well or removing humidity. Called another company referred to by a friend. That tech looked for a leak in the evaporator coil by spraying with soapy water. With none found he followed the liquid line toward the condenser unit and found the line was discolored in two places where it was laying directly on the ground - furnace and coil are in crawl space - and took photos to show me. Found the leak was in the liquid line. He stated he was not supposed to add R-22 refrigerant to a system with known leaks - for environmental reasons - and we asked for quotes to replace the liquid line and evaporator coil since it was 16 years old and quite corroded - I had also read that particular coil had historically suffered from corrosion issues. As the repair came out at 40 percent of the cost of a new system we went with a new system with a SEER rating 4 points higher than the existing system. I ended up very disappointed that the first company, 1) had not scheduled a periodic check of the air conditioner by June 1; 2) charged more than twice the per pound price for R-22 refrigerant than the second company quoted, and 3) never bothered to look for a known leak in the system. I must add that the technician was very nice and answered a ton of my questions but I believe he put too much confidence in the sealer and should have looked for the known leak before doing anything else."

"They offered incredible customer service and the installer was so kind and knowledgeable. The system works great! We?re so happy with such warm temperatures coming. We will definitely be repeat customers in future."

"They were really good! My air and heat to very, very good."

"Professional, prompt, and excellent service. I would utilize their services as well as recommend them to anyone else needing heating or air conditioning work."

"They are very professional and they overall did a great job of installing the heat pump and air conditioning."

"I would highly recommend Hometown Heating and Air LLC. Zach and Harrison were very professional and there work ethic Is unmatched. They were very helpful in helping us make decisions in what systems would be best based on our needs. They explained the process and there communication was on point. They went out of there way and worked long hours to get our new HVAC system installed in a very timely manner. My wife and I were very impressed and canâ t say enough to thank them for all that they have done. Our system has been installed for a couple of months now and we have seen a significant drop in our power bill. We had them install the Bosch 18.5 Seer and it has been awesome. It exceeds all our expectations. Thank you Hometown Heating and Air for making this such a positive experience. Highly Recommend!ed!!!"

"I cannot speak highly enough about this company. My a/c went out during one of the hottest weeks of the summer - 98 and 99 degree days. I called several companies and no one could do the work right away - I got estimates between 3 days to 2 weeks. I explained to each company that I had 3, 17 year old, long-hair kitties that were suffering with the heat. Midlothian Mechanical sent a rep out within hours. He took the time to explain the difference between the units he recommended so that I could make a good decision on which unit to purchase. He charged the broken unit with Freon two times at no charge. He must def be an animal lover because he said he had a job the next day that could be rearranged and they could install the units the next day. He bent over backwards for me (and my old senior kitties) and I very much appreciate it. The heat pump and air handler were installed professionally and quickly, without incident. I LOVE my new YORK heat pump - it even looks good! BTW, the "he" I am speaking of is Kevin (one of the owners). I didn't even know I was speaking to the owner until we were well into the conversation. Very nice person, great company and excellent YORK product. I am very very pleased and I highly recommend Midlothian Mechanical and they're yearly maintenance plan."