
Serving Mahwah, NJ and surrounding areas
Approved
In business since 1948
Customers say: Super punctual
"Today, less than a week after his service call, John came back with the part. He pulled out the stove, inserted the monitor and --nothing -- the front piece didn't light up and I still couldn't turn on the oven. John, however, wasn't defeated - he pulled apart more of the back of the stove and discovered that, not only had a mouse gotten into the stove, (he showed me the droppings) but it had chewed through some of the wires. John persisted despite my assumption that I would have to replace the stove ... and somehow, he skillfully found the wire that was keeping the monitor from connecting. He asked if I would approve him fixing that wire and of course I said yes. Both John and I were delighted when the repaired wire connected to the monitor and --- I had a working stove again! My thanks and congratulations to John - a true problem solver - he certainly made my day and convinced me that Rockland Appliance Center will be my go--to site for large appliance repairs.
And if I had waited for that GE service call, the problem wouldn't even have been diagnosed by today, much less fixed.
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