Get matched with top audio/visual and computer pros in Cambridge, IL

"It all went very well. Mike fixed my computer and I never even left home. I didn't have to disconnect it from anything. I simply gave him access and control."

"Every time he comes, we have 7 computers and he checks and updates everything and fixes everything that others couldn't fix. he configures the whole network in the house to make sure that all our computer are all hooked up and communicating with the network. he is clean, careful, and very professional with his work. We couldn't find anyone as competent as Mr. Caughman. He pricing is honest and reasonable."

"Went very well.....scheduled appointment at my convenience, was on time, and worked very quickly.  Showed what work he did.  I waited a couple of weeks before submitting this report to make sure I had no further issues.   Computer works fine and problem resolved.  I would use My Computer Buddy again.
Very professional.....explained everything he was going to do.
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"My computer had been running pretty slow and making a lot of noise for several weeks.  I ran a few anti-virus and registry programs, did disk cleanups and defrags - you name it.  Anthony found way too many programs that were starting up and/or running in the background unnecessarily.  He disable them and removed malware.  He calls at the appointed time and walks the client through giving him remote access to your computer through a program call TeamViewer.  You are then free to hang up and go about your business and Anthony will call you back when everything is complete.  At that time, he will explain what he did and you can ask questions.
The computer is much quieter and runs so much faster now.  I had suspected that I might need more RAM, but I decided to have the tune-up first to be sure.  The tune-up saved me so much money, since I didn't need more memory (RAM can be costly).
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"Two Hello Tech employees spent three sessions between them on my laptop and deleted 30 plus files. The laptop is better, but not totally fixed. Past experience indicated the drive needs to be wiped clean and reloaded. I understand Hello Tech does not provide this service."

"The service went well and I learned about productivity
monitoring software because of Geek Choice?s technician."

"The primary problem I needed to have addressed was my laptop, which would only boot to a yellow blank screen and I was looking for a local service in Huntsville so I could drop it off if necessary.  Another major consideration was that North Alabama Technical Services was available on Sunday, which was when the service was needed.  Jim suggested some steps to clear the problem, and I was able to get the laptop to boot properly.  There were operating problems with both the laptop and my desktop computers and I was sent software to allow remote access.  Jim, at North Alabama Technical Services, was extremely professional and capable in correcting the problems remotely.  The scan of the desktop took almost 4 1/2 hours to complete, and identified some 77 infected files.  Before the scans were initiated, a number of programs were identified that had unknown sources, and were deleted.  When we began the process, I was on the phone to initiate the remote access and was impressed with the professionalism and competence as Jim talked me through the processes on both computers, and showed me what he was doing.  We disconnected during the long duration scan, but I was able to monitor the progress on my monitors and Jim called me back at the end of the scan to go over the wrap up processes.  He showed me that my 2 MB of RAM could be upgraded to 4MB and found the appropriate memory on Amazon for under $20, and loaded 3 recommended scanning programs on my computers with 30 day free trials and provided costs of the programs, if I were to purchase.
I will definitely use this service again, if required, and would recommend North Alabama Technical Services for anyone needing computer services.
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"Too expensive but Joe the computer tech was excellent."

"Terrific ! My original computer was custom-built by my son four years ago. He eventually moved to Boston for graduate school and suggested I could rebuild the computer. The parts were ordered, but the computer did not start. I contacted this company locally, dropped off the computer and the parts and 24 hours later, the computer was running. Very exciting!!! I highly recommend this company in Western North Carolina for any technology needs."

"Joe Ende and his helper came promptly as promised and did a great job of installing an Ethernet cable on the computer on my lower level."