Get matched with top deck pros in Pennington Gap, VA

Universal Window & Siding has been in business for 16 years with over 30 years of experience! We specialize in all your home improvement roofing, window, and siding needs. We guarantee you a job well done! We strive to exceed the homeowner's expectations each and every time, and get the job done the way you want it. We work in a timely fashion and always pay attention to detail. Proudly serving Kingsport & surrounding areas. Free estimates. Call today!

"Ferguson Home Improvements did a fantastic job.  All the work that needed to get done, was finished beyond my expectations.  The workers were very friendly.  The job took a little longer that expected, but Ferguson Home Improvements were not at fault, the weather played a major factor with the deck stain and door installation.  At the time the work was getting done, we received a lot of rain and storms.  All in all, I would highly recommend Ferguson Home Improvements. 
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"Darrell and his crew removed our old deck and in it's place, installed a screen porch and new deck surrounding it. Darrell provided some design ideas on the screen porch, and was very helpful. The cedar trim around all the screen openings looks awesome! The workmen showed up on time, did an excellent job, and did it all for a reasonable price. Now that it's done, we love our new screen porch and deck. Before starting this prokect, we talked to 4 contractors. We selected Mr. Fix-It. If we had it to do over again, we'd still select Mr, Fix-It to build our new deck and screen porch."

"The work was great and excellent. They were nice, very cooperative, they listen to us, and they just did professional work."

"Did not use lawn service.  I was looking for someone to do snowplowing for my apartments.
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"The end product was on budget and excellent quality. They were challenged at times by the extreme heat and supply chain issues but in the end, the new, second story, covered deck is complete and we love it! We have already recommended them to family and friends. Thank you."

"He did very good work. He was on time and he also cleaned up the area after he finished the job.
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"Very professional and easy to deal with."

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I had contacted  five other contractors before finding Barry and his stellar team. Two contractors were no shows and three showed but did not return with an estimate, even after several calls to them. I knew that the job would be challenging and would require a skilled architect and contractor. While where the pool sat was level ground, the ground surrounding it was not, it provided very difficult elevation changes. Additionally the deck had to marry to the house and Florida room elevations, which were also different. I also wanted the deck boards to carry over the pool edge all around the pool - an oval pool within a disparate geometric deck (probably why the other contractors ran away)

Barry arrived on time to provide an estimate, made some initial measurements, addressed material requirements, number of gates, steps, access points, etc. Provided a rough order of magnitude based on estimated square footage and asked if he could have his architect come out. I agreed and he said he would get back to me. Barry returned the following day with the architect, three days after that we had plans and a contract. Two days after that we had a permit, then 3 days later the material was delivered and with it a crew that I can say based on experience before and after the job is in all likely hood the best  in the area (not my first contracting rodeo in Virginia Beach). Barry's "A" team is compromised of his son Chase, Fanz Roman and Gilder Roman. The crew was polite, attentive and most importantly WORKED from the time they arrived till the time they departed. 

I know Barry had other jobs ongoing in parallel with mine; but Barry showed up regularly to both work alongside his crew and provide supervision for the challenging compound miters (though little to no supervision was needed-they all have mad carpentry skills!). Barry did have to absent himself for a job up north for a day or two; but the team never missed a beat and Barry called me to ensure I was having no issues. One of Barry's attributes that I really appreciated, other than his knowledge and experience, was his responsiveness, whether through email or phone he always answered immediately. I also appreciated that we worked as a team. If there was an issue it was resolved quickly. As an example, it became apparent that the planned deck pattern would not work, though it looked good on paper. Fanz and Gilder designed a solution, laid it out for approval, The result  was perfect!

I have two more projects I am saving for. I am not even going to waste my time chasing after other contractors. Barry's price is within the market, his work ethic exemplary and he delivers on his promise, the jobs will be his. I want it right, so I will wait for his availability.

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"Everything was done very well; removal of old sunroom materials, installation of new wall and roof over additional roof area. All wood work was very well done, installation of new glass and new structural roof! All done well. Exception was the new roof! Here the interfacing of new roof with existing roof was not done well. All the construction was completed at end - literally in last week of 2015; all seemed well for first winter of 2016, then in spring of 2016 the roof began leaking at or near the interface of new with the existing roof. I called Mr. Bart Scesney, the Senior Design Consultant , overseeing the project and reported the leak. He promised a fix. Then through the summer of 2016 the leak seemed to resolve itself but with return of winter the roof leaked through the winter of 2016 -2017. I called Mr. Scesney again and again received a promise of a repair; nothing happened. Again in winter of 2017-2018 leaks occurred, again I called with the same null response. Finally in the fall of 2018 I sent an email to Mr. Scesney with a copy to the President of TRS, Mr. Joe Henley. Again a promise of a repair but no response. Thus, this complaint to Angie's list and the same to the Better Business Bureau. Next will be a formal legal proceeding to sue the company for the cost of an urgent repair. Really hate to take this action because all other aspects of the work was so well done. But I must stop the leak; I have a cathedral ceiling and as a result a leak comes directly into my home."