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"I had to have a sump pump installed in my crawl space. The company Dri Right recommended was awesome. Would highly recommend Hilbert Home Improvement"

"Brian is a person of exceptional character who takes pride in providing honest, high-quality service. He’s detail-oriented, responsive, and genuinely cares about helping others—qualities that are essential in small business. In every project I’ve seen him take on, he demonstrates excellent problem-solving skills and is committed to customer satisfaction. I have no doubt that Brian will bring those same values to every client and project. I highly recommend Brian and True North Restoration to anyone in need of dependable and professional water or fire restoration services."

"Very professional, if I ever need them again they are going to be the first ones I call.."

"I really appreciate their quick response. I was distressed and didn't really know what to do. So I called Vanguard Home Services, LLC and they were here within one hour and was able to get everything taken care of. Such a terrific company."

"Great customer service, workmanship and effcient1"

"Robertson restoration is the way to go they are very polite professional and genuinely great people. Their prices are amazing and the quality of work is even better. I had to have part of my floor jack hammered up and a system put in to drain water from a crack in my Foundation they completed that in one day and drywall the next. I will definitely be using them again in future projects that I have in mind for my house. Absolutely great service!"

"They are a very wonderful company"

"They provided excellent customer service. They were tremendous to work with. I would give them an A+."

"Vendor could provide foundation service, but not one of the other services we requested (simply not a service this vendor performs); we therefore chose a different path. Vendor provided a detailed and valuable foundation report that was essential towards our efforts, so we are very grateful for that. We will seriously consider this vendor for future work."

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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