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"Very professional, we ended up not needing the service, but were grateful for their response!"

Very Responsible, Paying Attention to minor things. Prefer to solve problems rather than just make temporary fixes. Paying attention to customers and ready to build relationships with them.

"During our 2017 annual dehumidifier service appointment, The Mold Hunter, Inc. found the equipment not to be working properly. I then began the process of pursuing a warrantied repair by shipping our Horizon dehumidifier back to the manufacturer, Air Cleaning Equipment, Inc, of Sanford, NC. After 7 1/2 months of not only supporting my efforts, but intervening directly on my behalf, Mike Smith did what Air Cleaning Equipment, Inc. would not do - he stood behind his work and the equipment he installed, and replaced the unit with a product from another manufacturer. Mike Smith is a business owner and individual of exceptional character. I highly recommend his company, The Mold Hunter, Inc. to anyone needing water restoration or mold remediation."

"This is the best experience I have had with a contractor in a long time. Tony was friendly and professional. He communicated with me and arrived on time. We showed him the areas we needed cleaned and he got straight to work. We found him here and had used a coupon that he had posted. My wife and I fully expected for him to tell us that parts of the job were outside of the agreement or that the services we needed would cost more (as so many other repairmen, plumbers etc have done in the past). We were happily surprised to see that the price quoted is what he charged. A great job and good character. I highly recommend this company."

"They did a wonderful job. They spent part of 2 days to cover approximately 1500 square feet of vapor barrier in a very difficult low clearance areas to access. They were professional, highly skilled and I would highly recommend this company to service any crawl space/ foundation issue. I have already referred their service to friends and plan to have the crawl space medic continue to inspect under my house. I learned your crawlspace is very valuable to your air quality and the value of your home and so often overlooked. They use higher quality 10 mil versus typically 6 mil vapor barriers at a much better price.
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"it was professional and efficient. They were very informed and went the extra mile! Thanks Again Coit for Excellent Service Tami"

"An employee came out with the subcontractor to do the energy audit. They did a thorough job with the audit. The Fresh Air employee went into my attic and said we needed more insulation. He said he could cure the cold air issues and came back with a quote of $1,200. I escaladed the service through Angie’s List. A few months later they fired the gentleman who I had been working with. After talking with the manager I found out that the representative had grossly increased my price which I thought he had. He tried to double charging me. The owner had someone come out to blow the 500 square feet of insulation. They did the work as it should have been done. They did everything they could to make it right by a bad employee."

"Mark arrived and viewed our problem. He gave us sound advice about how to fix our water intrusion problem. Unfortunately, his company does not provide the service we need (pouring concrete). His advice was sound and made so much sense to us. We had met with another company who recommended a variety of measures which were all extremely costly. Mark was honest and credible. The Moisture Loc company must have great ethics to offer advice that will take their business to a different company. We will definitely keep this company in our rolodex!
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"Tim was on time for our meeting and on the spot provided useful suggestions for what absolutely should be done (sump pump and basin replacement), what would be good to do (seal crawlspace vents and install liner and dehumidifier, and what didn't really need to be done (mold remediation and replacement of floor joist insulation).  He was cordial, willing to accommodate my needs and came with samples of the liners he uses for crawlspaces.
We met on a Monday and I didn't get his estimate until Saturday while competitors gave a quote within a day or two of meeting.  The estimate included removing my old insulation and replacing it with new insulation and scrubbing off the mold, which he'd previously said wasn't needed.  It also included replacing my broken but cosmetically fine crawlspace vents and then sealing them shut.  I ended up having a company just seal the existing vents shut with foam board insulation which made a whole lot more sense to me.  The estimate was very brief and did not explain what was included in his sealed crawlspace system (it varies from company to company) and he provided no supporting materials while competitors gave very detailed contracts and in some cases booklets explaining their sealed crawlspace systems.  One thing that was clear is that required electrical and HVAC work was the responsibility of the customer; some competitors offer a turnkey solution so their customer doesn't have to act as their own general contractor.  No explicit warranty was offered while a couple of competitors offered various degrees of warranty on liner durabilty and/or moisture control.  It's difficult for me to compare AccuDry's price to the competition due to several items in AccuDry's quote that were not recommended by any competitors and the lack of clarity on what is included in the AccuDry sealed crawlspace.
I feel like I could have found a way to work with Tim on my crawlspace but it would have required a good deal more effort on my part just to figure out the costs involved for what really needed to be done while the company I went with had made it all very clear to me with a day or two and offered a very good price. 

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"Juan was informative and let me know what was going on with my home. I had water that seeped into the flooring from the 2nd story bathroom. He was thorough in his examination and I felt like I could trust what he was telling me. No mess was left behind after the demolition. He was professional and I appreciated that. Would recommend to anyone in need of their services!"