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"The staff at Rapid Restoration were courteous, professional and friendly. They worked directly with the insurance company and worked around our schedule for planning the work. Our new floors look amazing and it couldn't have been any easier to work with this company!"

"A pipe ruptured in my basement that ran to my water heater. I was able to shut the water off but it was clear that volume of water in the basement which submerged the carpet was beyond my means. I called Done Right and was amazed to find they answered my call at 1:30am. They were polite and professional and arrived at my house in less than 20 minutes. They were able salvage my carpet and dry the basement out. This is not a service that anyone looks forward to but it's nice to know when you need these guys, they are there for you. Thank you so much Done Right!"

"If I could give them 10 stars I would! They came out right away to do a job that other companies didnâ t want. They were respectful of my home and worked quickly and efficiently. All my questions and concerns were addressed in a pleasant and patient way. John and his team took care of all my water issues. I am very confident it couldnâ t have been solved any better. They definitely left my home better than they found it! On a scale of 1 to 5, they get 100!"

"They came quickly and took care of things."

"We had a water softener malfunction which left standing water through most of our finished basement. Bauer Restoration got to us fast, tackled the cleanup quickly and thoroughly, and did an exceptional job on the repairs. They did a great job explaining what was currently happening and what would happen next. They also worked directly with our insurance company, knowing exactly what our claims adjuster would need every step of the way. Bauer even worked around our schedule when we had a covid case in the house. They turned this home owner's nightmare into a sane and manageable incident. I can't recommend them enough."

"We had a great experience with Justin and his crew. Initially we contacted him to replace some 65yr old windows, and he was the only contractor to bring to our attention that we had hail damage on the window wraps, siding, gutters, and roof. His experience really helped us thru the insurance claim process and it ended up being a huge cost savings for us. We were so impressed with his customer service, we decided to have him convert our 1-season porch into a 3-season porch, install tile flooring, replace some doors, and paint the interior and exterior of our home. He listened to our ideas, gave us options and suggestions, and helped create solutions for all of the projects. He's like a fiduciary for home improvement and we relied on his expertise to make some great choices to improve our home."

"Dry Air responded immediately, did exactly what they said they would do (within the time-frame promised), and followed through to make sure work was complete. Employees are professional, friendly and careful not to create any more mess than is necessary when removing paneling, floor tiles and dry wall."

"Thanks to a bad pipe in an upstairs bathroom , our house sustained 18 hours worth of water damage on three floors. If you've never had such a problem in your house, consider yourself blessed. I called Loyear the morning of the damage and a team was dispensed out that day. The main concern was to ensure that during the summer the heavy water damage didn't result in mold.
Loyear sent Eric Kolbinger, the consummate professional that a home owner wants to work with in this type of situation. After assessing the damage Eric gave a clear, concise explanation of what would happen including how the process would work with my insurance company. What Eric said, his workers did and within four days the work was done.
Eric then helped me find a contractor, Steve Kolbinger of Kolbinger Construction Services in Becker. It's extremely rare to have realization meet expectation. Steve and his team's work on the restoration was miraculous. The house looks equal to or better than before the disaster. Steve also helped reduce the construction dust and dirt by screening off the rest of the house to safeguard sensitive electronic equipment.
Your house would be in good hands when using these services."

"The provider was responsive as soon as I purchased the service though one of Angie's List email offers.  The service was completed within about three weeks time, and I am happy I had it done.  You don't realize how much a thorough outdoor cleaning helps the overall appearance of your house.  I would do it again!"

"It went fine, and they do their work quickly and efficiently.  From what I can tell, they are a reputable contractor who will hold up their end of the bargain.  I would work with them again.  That being said, I've relayed to them that there were a couple of things they could do on future jobs to improve their service:
1) Let the homeowner know when they are there and begin working.  They showed up and got right to work without ringing the doorbell or knocking on the door.  They also did not let us know when they were done, so we didn't know when it would be okay to lock up.
2) It would have been nice if they put up some plastic sheeting to contain dust when cutting into the foundation. Although they didn't create a ton of dust, that stuff is so incredibly fine that it's miserable to clean up. Had I known they weren't planning to hang up some plastic I would have strung it up myself to avoid that headache.
The city inspector came by to close out the permit and noted that they forgot to caulk along the exterior of the window and more foam should be used in the remaining block cavities. These really aren't tough for me to finish up, but they should have a checklist to run through before they leave the work site.
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