Get matched with top disaster recovery pros in Loudonville, OH

"They may have removed the asbestos and honored the quote even though I was told the job took longer than expected but they didn't clean up very well. I had to wash the walls and doors in spots to remove black hand prints and smears. I'm finding out that this doesn't come off very easily and I'm going to have to repaint some areas to cover up the marks. The cracks in the laminate wood floor had an oil on it which I assume was to catch any loose particles but the floor never got wiped up so I had to wash the hall flooring. They removed my baseboards and did not reinstall them. When I asked them to come back out and reinstall them, they did but when I went in to check the work a couple of days later, they left out 5 of the 8 corner trim pieces that I found on the closet shelves which I am assuming is where they left them when they took them off. Now I need to go back in, remove all the baseboards again so I can put the corner trim pieces in place. I had already paid them before double checking the baseboard reinstall so shame on me. Overall I would say they are fine as long as you are home and inspect everything before they leave. Unfortunately for me, this was at our rental property and I was not available to oversee the project so I was not able to have these things corrected before they left. Jacob did want to make it right so I would say the customer service is good. After already having them out a 2nd time I figured there was no use in calling for a 3rd time to correct the problem again so I will try to do the trim myself."

"Good rate of about $45/ hr, but she estimated it would take 10 hrs. I think they just do a more thorough cleaning then i was looking for since they specialize in disaster clean up."

"Tri State Flood sent the work to Property Restoration Inc. so this review is about my experience working with Property Restoration Inc. The team from Property Restoration Inc. was great - showed up early, did a thorough job cleaning up a water leak in a finished basement and provided professional advice and follow up. A+ team!"

I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

"Great customer service, workmanship and effcient1"

"A local tradesman recommended Restoration 1, and our insurance company seconded the recommendation. They were there within two hours of our call. All the ruined stuff was out and the drying-out process begun within 24 hours. They also treated the basement to prevent any mold growth. They are absolute professionals -- super competent, efficient, excellent at keeping us informed, experienced at dealing with insurance companies, and all around excellent. If you are in this situation, don't call anyone else other than Restoration 1."

"Great customer service and work. Very helpful regarding ins. claim"

"I used them when my basement flooded. Fast response and very professional! They handled everything from the cleanup to the reconstruction. Gave me a discount for being in the military and even cleaned my carpets for free! I will definitely use them again!"

"The service was good. We just paid the $59 Big Deal. They were great and professional. The price was fine."

"It went excellent.  He said I didn't need his services.  He told me what was wrong with each of the water issues I had in my basement, and he told me how to correct them myself.  I was very happy.  He was very honest, frank and helpful.  He spent close to an hour at my house, gave me great advice and didn't charge me a dime.
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