Get matched with top fireplace & wood stove pros in Beavercreek, OH

"I hired them to sweep the chimneys for my fireplace and woodburning stove. A tech arrived on time and was pleasant. However he admitted he was new to the company and industry and after looking at the fireplace and woodburning stove informed me that he was not familiar with the two systems and could not do the work. He took pictures and told me his boss- the company owner- would call me the following week to set a time for a more experienced person to do the work. They never called. I called twice and left messages that were not returned. I appreciate the fact the tech did not try and do the job he was not comfortable with and mess something up. However very disappointed they did not call back or at least return my calls. I guess they were not interested since it was a more challenging job."

"Great! Jeremy is great to work with. We've had them maintaining our fireplace for years and they always do a great job."

"I have mixed feelings about this company. I picked Hatton because they had the best price and accepted credit cards. I was a bit skeptical of the price since it was so much lower than everyone else I called, but that is the main reason I picked them. I got my quote over the phone and followed up with an email to confirm the price, but I never received a response from the email (this is why 4 stars for customer service). I was happy with the appointment scheduling, I was able to get a convenient time for me the same week I called. Other companies were scheduling out a couple of weeks. However, after their visit, I wished I had hired a certified chimney sweep instead of trying to save money. I can't say they didn't know what they were doing, but I can't say they did. My "feeling" is that a couple of guys bought a shop vac and a wire brush tool and went into business.Perhaps this is how everyone does it though because I have only had my fireplace cleaned one other time by one of the other companies and it was a long time ago. I do remember my feeling at that time is that the other company was very honest and professional. I didn't get the same warm and fuzzy from Hatton. I would have scheduled the original company again, but it took several weeks to get an appointment (worth the wait) and the price was about $50 higher (you get what you pay for?), but mainly because they didn't take credit cards (I like to earn points whenever I can). Finally, I felt the owner, Dan, and his assistant could have been a bit more friendly/personable/verbal. There was very little said which made it a bit awkward. The assistant didn't say one word which was kinda creepy. Dan did give an honest recommendation on how often we should have the fireplace cleaned. He said with our occasional use we wouldn't need it annually. I appreciated that input. All in all, if you're looking for an inexpensive chimney sweep and don't care about certifications, go for it. The fast, cheap service is something many people would appreciate."

"I purchased a 160 year old home 2.5 years ago. It has 3 fireplaces. Mid Valley just repaired the one in my living room and they did a fantastic job. The hearth needed to be replaced and they were able to save the old brick to use on the top so that it still looks original to the fireplace. They also lined the chimney with a new stainless steel flue and repaired the fire box. I put a fire in it on Saturday night and it was wonderful. I will definitely be hiring these guys to repair my other fireplace, as well as for general masonry work. I highly recommend their services."

"We are lucky to have this company , their owner and employees in the MV. All service from gas fireplace insert install, yearly inspection , and remote swap out has been outstanding. Their product has increased the value of our house and has become the focal point of our fireplace room."

"Were honest about determining our chimneys were clean and did not need swept ... Installed our chimney caps as requested and did some extra repair in the chimney tops for cash. Inspected both fireplaces and quoted some prices for repairing both, with most being new mortar or caulking on some deteriorated brick joints."

"My chimney was cleaned inside and was inspected chimney inside and outside for any damage. They also inspected the roof around the chimney. The work was done in a timely manner and I will use this company again if needed."

"I've been having work done with Professional Appliance Solutions for 15 years. They have done all of my appliances in my kitchen and my washer and dryer. There isn't another company I would recommend. These guys are the best around. Very professional workmanship, they actually care about their customers and the final product. Highly recommend!"

I've been doing this work for years just looking for a little more small jobs

"That was good! I don't believe that there were any additional costs beyond the big deal amount. It was painless and pretty routine. I used the fireplace after that, I just hadn't used it for a while. I did it more as a precautionary thing. I got scheduled right away when I called."