Serving Gatlinburg, TN and surrounding areas
Approved
Super Service Award Winner
In business since 1986
Free estimates
Credit card accepted
"The whole process was done very well. was very professional. they provide us a lot of information, they were really great and went outside of what they normally do. The fireplace is just gorgeous"
+3
Serving Gatlinburg, TN and surrounding areas
Approved
In business since 1985
Free estimates
Warranties offered
Specializing in CHIMNEY SWEEPING SERVICES! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule a free estimate today!
+30
Serving Gatlinburg, TN and surrounding areas
Approved
In business since 2015
Free estimates
Credit card accepted
"Ben did an excellent job. He was able to do what others said couldn't be done and was extremely professional and helpful."
Serving Gatlinburg, TN and surrounding areas
Approved
In business since 2022
Free estimates
Credit card accepted
We have a single mission: Complete Customer Satisfaction! We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience.\nYou will find us to be competitively priced with close attention to the details.\nOur reputation is based on service, safety, and quality, regardless of how large or small the job.\nWe look forward to building a lasting relationship and guarantee your satisfaction!\n
Serving Gatlinburg, TN and surrounding areas
Approved
Free estimates
Warranties offered
Customers say: True professional
"Did exactly what we wanted. Looks great. Would recommend. Hard working and a pleasure to work with."
+42
Serving Gatlinburg, TN and surrounding areas
Approved
My number one priority is my customer satisfaction and I stand behind my work
Serving Gatlinburg, TN and surrounding areas
In business since 2007
Credit card accepted
"We went with KSI because of their excellent reviews, and we were not disappointed. Given a lot of the mixed reviews on here for other area fabricators, we didn't really want to take a gamble on any company that we'd potentially have problems with later, so we're very glad we chose KSI. From start to finish everything was amazing.
KSI's estimate was more detailed than one from another company, the price was a little better, and they seemed to be more able to find the kind of stone we were looking for... all without us having officially "chosen" them yet. We worked with a saleswoman named Kelly and she was wonderful... very quick to respond to emails too. After we decided to go with them, the gentleman who came to measure for the templating was professional, knowledgeable, and answered all our questions. I ended up finding my own slabs at Triton Stone, and the process of getting quotes from KSI on different stones I picked out there was so quick -- it was either the same day or the next.
They were so flexible with us on a number of things, including installation date, avoiding a less desirable spot on one of the slabs, us delaying the measuring until we got some carpentry done, and so on.
The installers were very professional and communicated about everything that needed my input. The undermount sinks and cutouts look great; the cooktop cutout is snug and fits perfectly. No real mess to speak of after they left. There is one part that I wish was more snug with the wall, but they make it clear they can't always conform to walls... and there's not a straight wall in our old house. So it'll be taken care of with a backsplash.
We declined the sealer and warranty, so the price does not include that. We sealed it ourselves with a different product.
We are also so glad that they only charge for the amount of stone used, not the entire slab... which was great because the marble we chose was in smaller slabs, necessitating two for us instead of just one bigger one. So, know that they have remnants available from all their projects.
Overall, we're extremely pleased, and it went so smoothly it's almost a little unreal. We'd use KSI again and absolutely recommend them to others.
"
Serving Gatlinburg, TN and surrounding areas
In business since 2015
Free estimates
Warranties offered
"I was moving into a residence that had not been painted in many years. Michael had his crew on the job within two days. I was very pleased with the results. I value integrity. Michael did everything he promised. Professional and friendly. I do not hesitate in recommending M S Woods!"
+35
Serving Gatlinburg, TN and surrounding areas
In business since 1887
Credit card accepted
"I'm from Ohio,and I hired your services for my daughter and son-in-law. She seemed to be very pleased with the cleaning service. The individual did say their fireplace was in desperate need of cleaning. I 'm so glad I went on line to Morristown Chamber of Commerce and found your company. I will rest easier because I know my grandchildren will be safe. Thank you so much, Mrs. Pat Ciekanski"
Serving Gatlinburg, TN and surrounding areas
In business since 1993
Free estimates
"It went great. I was very impressed with Mr. Strickland work."
Start with a professional inspection. If damage is limited to a few bricks or the crown, a targeted repair helps keep costs and disruption to a minimum. Severe leaning, widespread mortar failure, or major fire damage usually signals it’s time for a complete teardown and rebuild. Your contractor will outline both price tags, but remember that rebuilding a failing stack is often cheaper than repeated patch jobs and the water leaks or fire hazards they allow.
Cracks provide water with an easy path into the masonry, weakening the bricks and mortar and increasing the risk of collapse or fire. Gaps can also let hot gases and sparks escape into attic spaces. Call a chimney pro as soon as you see cracking so they can seal small joints or recommend a larger rebuild before minor damage turns into a costly emergency.
Smoke rolling back into the room often indicates a blocked flue, a broken damper, or a drafting issue. Have a sweep inspect the damper, flue liner, and any obstructions right away. Most fixes involve clearing debris, repairing the liner, or adjusting the damper so the fireplace pulls air correctly. Don’t light another fire until a professional pinpoints the cause and confirms your system is venting safely.
Most policies cover chimney repairs caused by a sudden, covered event, such as lightning, a fallen tree, or a house fire. They won’t cover damage that stems from neglected maintenance or everyday wear. Review your policy or contact your agent before scheduling work to determine what documentation your insurer requires and what costs you will be responsible for.
Component life spans vary. Clay tile or cast-in-place liners last close to 50 years, while stainless-steel liners last 15 to 20 years. Mortar requires attention every 25 to 30 years, while crowns last 50 to 75 years. Use these numbers as a maintenance roadmap: schedule regular inspections, budget for future upgrades, and replace parts before age-related cracks develop into more significant problems.
From average costs to expert advice, get all the answers you need to get your job done.
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