Get matched with top flooring pros in Ellicott City, MD

"We were lucky enough to work with Renaissance Flooring on our project. We needed LVP on our main floor and carpeting in the rest of our house and as overwhelming as it was, Latif made it easy. He was so helpful and taught us a lot! We will always recommend him!"

"Total flooring is great. I would highly recommend them for any carpet installation. I also had them stretch the wall to wall carpeting upstairs. It looks so much better now. Sebastian was professional, competent, experienced, and easy to work with. His team arrived on time and stretched the carpet upstairs and installed new carpet downstairs. The price was reasonable and I felt that I got great value for my money. J"

"First let me take a moment to thank Hews Carpet Care, and the owner for taking such great care with our carpet and stairs and leaving our floors and stairs looking like they were new once again! We needed to have all of the carpet upstairs in the bedrooms & hall way stretched as well as all of the carpet on stairs stretched and retacked and we had 3 flights. Not only did he do an exceptional job but Hugh the owner was professional, and and truly an expert in his craft! He also had a wonderful personality and his only goal was to make sure you were happy above and beyond. He also provides a warranty, so working with a craftsman with over 40 yrs of experience in his trade, he went above & beyond what we expected and we couldn't help but provide him with a nice tip to show our gratitude!. So thanks again Hugh for all of your help! We'll end saying anyone who needs carpet care, visit his website & don't hesitate to call Hews Carpet Care. Sincerely, Jay & Mel"

"Best estimate out of 4 rec'd. Outstanding results, and was very willing to work with us on all the details. Suggested Robert's Flooring to an associate who has now contracted with them...word of mouth is the best advertising."

"Excellent, tear out install new carpeting in 3 bedrooms. Moved furniture, installed and returned furniture with no damage to freshly painted walls. I recommend them to anyone who needs flooring done, excellent job!"

"Kashan carpets responded quickly to my request for carpet binding. Pick up and delivery were included in the reasonable cost. Thanks Danny!"

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Torres Flooring did an excellent job installing new floors on two levels and two staircases in our townhome. Mr. Torres was very accesible to communicate with every step of the way. The estimate provided was clear as far as the cost and the services included in it. The project was promptly completed as promised. I appreciated being able to reach out to him for minor details I had questions about post completion. He made sure to address our concerns and that the work done was completely to our satisfaction."

"This was my second time using Elegant Floor Service and I'm on my way to using their service for a third time! Based on my first experience, I knew I wanted to hire them again and now that they've just recently installed a second room, I'll be having them back soon! The crew was on-time, friendly and did quality work. No dust, no loud noise and were fast! The customer service is great too! Steve, Joseph and Evan are all nice to work with and appreciate my business. This means a lot to me! I highly recommend Elegant Floor Service."

"After my carpet was removed and the new vinyl flooring was installed, I noticed my baseboards all the way around my room needed to be painted. Joe the owner of Prospect Flooring stepped up and had his painting contractor come and repaint my baseboards all around the room with no additional charge to me."