Get matched with top flooring pros in Simi Valley, CA

"I was thinking about getting some new carpet for my three bedrooms, and remembered that I used Valley Carpet One for my Kitchen flooring. The flooring is beautiful, and still looks as good as it was when it was installed."

"Carpet Time was awesome! They were great at communicating with me, they got me the perfect flooring, and they installed in a timely manner."

"Monteros Hardwood Flooring is the best anywhere. I would most definitely hire them again, I highly recommend Monteros Hardwood Flooring to everyone."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"Moe did a great job on our carpets and upholstery. Our drapes were cleaned in place rather than taking them down. That was a good decision because the drapes are old and could not have with stood dry cleaning, and he was able remove water damage stains. I highly recommend All Shine Carpet Care."

"Juan and his crew from Always Improve Flooring were friendly and did an AMAZING job. They replaced the carpet on our stairs with laminate and we couldn't be happier. They also worked quickly. Would hire them again."

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• We had a tight schedule with a upcoming move in date. Mike Pillar came to our new home, and got back to us with an estimate. We decided to accept his bid, selected one of the samples that he provided, and went to his shop to sign the contract. At that time we were told that the wood that we had selected was not in stock, and it would take six weeks to get. He suggested an alternative, that was available immediately. We were disappointed but had a time crunch, took the new sample to our home, and determined that is as an acceptable replacement, (although visibly was inferior quality 25% thinner), than our original selection. The following week, we met with the installers, and proceeded to leave them to work, when the foreman came running after me, and wanted to show me that the wood that they were installing, did not match the sample, that was still in my house. It was clearly a different dye lot. I was very upset and got in touch with Mike Pillar. He insisted that it was the same, even though myself, my husband, and his employee clearly saw a difference. I was thrilled to find out that the original wood that we had selected suddenly was available, however, we were now being charged an extra $680 to get the floor that we were originally quoted on. The explanation that we were given for the price increase was that the stairs cost more with that wood, even though that flooring isn't even on the stairs. The stairs are stained wood. In the end the quality of the work, and the overall pricing was good. I didn't appreciate the bait and switch tactics, the unreasonable price increase, or the way that I was spoken to by the owner.

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"I can’t recommend Royal Oak Flooring highly enough. My wife and I met Laurie at her shop on Ventura Blvd. (suggest you make an appointment to ensure finding her there) in order to figure out whether Royal Oak could accommodate what we were trying to do. Previously we’d talked with 2 big-box stores and 2 small flooring shops but they all seemed to be trying to sell us very basic (but cheaper) installations. We wanted a floor with a thin black strip about 5” in from the wall to serve as a border. We also wanted mitered 45-degree corners rather than butted. The Royal Oak store is not large, compared to, say, Floors & Decor, but it has an overwhelming variety of samples. And Laurie is the kind of person who will make a phone call on the spot to find out if what you want is possible. She gave us several 2”x2” samples to take home and emailed us quotes for the different flooring and installations we were considering. After a few days we settled on a floor with 5” wide maple planks and the black border. We appreciated Laurie’s willingness to listen to what we wanted rather than try to sell us what she’d already done 1000 times. We realized why Laurie had the confidence to consider alternatives to the basic installation after Rafael and Abel showed up. These guys were the craftsmen we were beginning to think existed only on some other continent, the craftsmen who’d have to be flown over to the U.S. and put up in a motel while they worked on our mitered corners and our black border 5” from the wall. My wife and I are both retired engineers, so (1) we’re detail-oriented, and (2) we got a lot of time on our hands. I can be a pain in the butt, for sure, but Rafael and Abel never shied away from questions. And they asked them too. At one point I asked Rafael if there was a saying in Spanish equivalent to “The Devil is in the details.” Smiling, he assured me there was. Quite honestly, it got so that just seeing these guys in the morning was reassuring. They cleaned up everyday before leaving, made Herculean attempts to keep dust from escaping, and in general tried to reduce their impact on the normal house functioning as much as possible. We’re very happy with the new hardwood floor we got thanks to Royal Oak Flooring."

"They were a great company, great prices, does great job on cleaning carpets."

"Wonderful work completed on our hardwood floors…. Reasonably priced, on time and professional! Thank you!"