Get matched with top flooring pros in Spencerville, MD

"We contacted District Floor Depot when we were moving into a new house to possibly refinish existing wood floors. Once we (...they!) fully removed the carpets and saw the condition of the floors, we decided to install LVT instead and only refinish the wood staircase. Everyone was very professional and took time to explain things to . me. I had an in-home consultation, and also went into the RI Avenue showroom to choose the flooring. The proposals were very detailed. I would definitely recommend District Floor Depot and would use them again. I wish I could remember everyone's names -- Ella, Enrique, Melvin, and Charo made this an easy and quick process!"

"The work was done quickly and efficiently. The price was great for the amount of work and carpet quality. The sales people were knowledgeable and helped a lot with carpet selection. I am very happy with the results."

"Total flooring is great. I would highly recommend them for any carpet installation. I also had them stretch the wall to wall carpeting upstairs. It looks so much better now. Sebastian was professional, competent, experienced, and easy to work with. His team arrived on time and stretched the carpet upstairs and installed new carpet downstairs. The price was reasonable and I felt that I got great value for my money. J"

"First let me take a moment to thank Hews Carpet Care, and the owner for taking such great care with our carpet and stairs and leaving our floors and stairs looking like they were new once again! We needed to have all of the carpet upstairs in the bedrooms & hall way stretched as well as all of the carpet on stairs stretched and retacked and we had 3 flights. Not only did he do an exceptional job but Hugh the owner was professional, and and truly an expert in his craft! He also had a wonderful personality and his only goal was to make sure you were happy above and beyond. He also provides a warranty, so working with a craftsman with over 40 yrs of experience in his trade, he went above & beyond what we expected and we couldn't help but provide him with a nice tip to show our gratitude!. So thanks again Hugh for all of your help! We'll end saying anyone who needs carpet care, visit his website & don't hesitate to call Hews Carpet Care. Sincerely, Jay & Mel"

"We are so impressed with Roberts flooring. They did such a great job! Highly recommend!"

"We contacted Kustom Floors, LLC for second time as we liked the previous work performed last year. The team was punctual, kind, and excellent. We were happy with the final results after our floor restoration. I strongly recommend this company if you like to highlight the original features of your floor at an affordable price and high quality."

"Kashan carpets responded quickly to my request for carpet binding. Pick up and delivery were included in the reasonable cost. Thanks Danny!"

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Torres Flooring did an excellent job installing new floors on two levels and two staircases in our townhome. Mr. Torres was very accesible to communicate with every step of the way. The estimate provided was clear as far as the cost and the services included in it. The project was promptly completed as promised. I appreciated being able to reach out to him for minor details I had questions about post completion. He made sure to address our concerns and that the work done was completely to our satisfaction."

"After resolving an initial issue with dust collection, Elegant Floors completed the job extremely well. We had originally gotten estimates to replace the floors, but the cost of refinishing was considerably less, and our 35-year-old oak floors look brand new again! Elegant Floors was the only contractor that suggested replacing the heating registers with flush-mount, which gives a very finished look. The crew was professional, cleaned up every day, and did outstanding work. BTW, dust turned out to be a non-issue; their standard system left very little dust upon completion of the job."