Get matched with top flooring pros in Westlake Village, CA

"Carpet Time was awesome! They were great at communicating with me, they got me the perfect flooring, and they installed in a timely manner."

"Always Improve Flooring has done four jobs for me since 2015: 1. Installing new oak flooring in my kitchen and office and refinishing the rest of the oak flooring on the first floor of my house; 2. Refinishing wood flooring in two of my rental units; and 3. Leveling the floor of my garage and then installing new oak flooring as I was converting the garage into an ADU. Their workmanship was excellent. I am very happy with their work. Juan Hernandez, the owner, is very responsive. I found his pricing to be reasonable and he stuck with the quoted price. I strongly recommend Juan and his company."

"Moe did a great job on our carpets and upholstery. Our drapes were cleaned in place rather than taking them down. That was a good decision because the drapes are old and could not have with stood dry cleaning, and he was able remove water damage stains. I highly recommend All Shine Carpet Care."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"It went outstanding in every respect. They were courteous, clean, careful while moving our belongings, and very sensitive to our needs. They did an outstanding job and our floor looks gorgeous. I would highly recommend them and give them an A++."

"I can’t recommend Royal Oak Flooring highly enough. My wife and I met Laurie at her shop on Ventura Blvd. (suggest you make an appointment to ensure finding her there) in order to figure out whether Royal Oak could accommodate what we were trying to do. Previously we’d talked with 2 big-box stores and 2 small flooring shops but they all seemed to be trying to sell us very basic (but cheaper) installations. We wanted a floor with a thin black strip about 5” in from the wall to serve as a border. We also wanted mitered 45-degree corners rather than butted. The Royal Oak store is not large, compared to, say, Floors & Decor, but it has an overwhelming variety of samples. And Laurie is the kind of person who will make a phone call on the spot to find out if what you want is possible. She gave us several 2”x2” samples to take home and emailed us quotes for the different flooring and installations we were considering. After a few days we settled on a floor with 5” wide maple planks and the black border. We appreciated Laurie’s willingness to listen to what we wanted rather than try to sell us what she’d already done 1000 times. We realized why Laurie had the confidence to consider alternatives to the basic installation after Rafael and Abel showed up. These guys were the craftsmen we were beginning to think existed only on some other continent, the craftsmen who’d have to be flown over to the U.S. and put up in a motel while they worked on our mitered corners and our black border 5” from the wall. My wife and I are both retired engineers, so (1) we’re detail-oriented, and (2) we got a lot of time on our hands. I can be a pain in the butt, for sure, but Rafael and Abel never shied away from questions. And they asked them too. At one point I asked Rafael if there was a saying in Spanish equivalent to “The Devil is in the details.” Smiling, he assured me there was. Quite honestly, it got so that just seeing these guys in the morning was reassuring. They cleaned up everyday before leaving, made Herculean attempts to keep dust from escaping, and in general tried to reduce their impact on the normal house functioning as much as possible. We’re very happy with the new hardwood floor we got thanks to Royal Oak Flooring."

"About two weeks ago, I was online searching on Google for the best flooring company in the South Bay area. I live in Gardena, and Hardwood Floor Tech came up in my search. I gave them a call, and George helped me choose the right flooring material for my home. I can say that George is a perfectionist and takes great pride in his work. He is very knowledgeable about floor covering and really knows how to help you select the right flooring for your home. Most of all, he is someone you can trust. I absolutely love my new laminate floors. I highly recommend Hardwood Floor Tech to anyone looking for quality flooring work in Gardena and the South Bay area."

"Mike Harris and his team did an amazing job on my floors! My husband and I recently purchased a home built in 1956 and the hardwood floors were covered up with carpet. Not only did Mike take the time to help us figure out how to DIY a few things ourselves but he was knowledgeable and knew exactly how to continue to take care of our floors. I was very impressed that he even knew about the termite chemicals that would be bad for the new floors he installed. He was there everyday with his crew and I liked that he was present. Highly recommend!"

"It was a pleasure working with Mario, he is very knowledgeable and helpful. Mario?s team did a great job repairing my antique hardwood floor in my 110-year old house. There was water damage, dry rot and missing wood planks. They did a great job at blending in the new wood with the old wood. Professional, knowledgeable and friendly crew. The floors look beautiful! I highly recommend Mario Diaz Flooring.
The job took 3 days total including two coats of oil-based polyeurthane. Once the work was completed I had to wait a total of 48 hours before I could move my furniture back in (24 hours for the oil-based polyeurthane to dry and another 24 hours for it to cure). The smell of the top coat is very strong for the first 2-3 days as expected due to it being oil-based and not water-based. I chose a semi-gloss finish, no staining necessary. The type of wood we had to purchase to match my old floors was very expensive, but blended in nicely."

"Subject I had an excellent experience working with this wooden floor specialist Bryon. From start to finish, he was professional, personable, and extremely accommodating. He took the time to clearly explain the damage to my flooring, what repairs were needed, and provided an accurate and honest assessment of both the scope of work and the timeframe to complete it. The job was completed efficiently and exactly as described, with great attention to detail. The repaired flooring looks fantastic, and the work was done on schedule with no surprises. I truly appreciated his professionalism, clear communication, and respect for my home. I would highly recommend him to anyone in need of wooden floor repairs or restoration. See 3 pics for damaged wooden floor and fourth picture of completed floor to the left of photo. He did a suburb job and yes, I will be hiring and recommending him to my friends, relatives and neighbors. Best Regards, Darryl Kimble of Hawthorne, CA"