Get matched with top flooring pros in Annapolis, MD

"Total Flooring was great! I had new carpeting installed within a week of my consultation with Sebastion. His installation team worked efficiently and skillfully. The price was reasonable and the quality was high. I plan to hire them for more work."

"I highly recommend Hewâ s Carpet Care!"

"Five Stars!! Beautiful floors installed in record time. Fine value at a reasonable price. I highly recommend Dannyâ s Flooring Services. Estelle E., Fredericksburg VA"

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"After resolving an initial issue with dust collection, Elegant Floors completed the job extremely well. We had originally gotten estimates to replace the floors, but the cost of refinishing was considerably less, and our 35-year-old oak floors look brand new again! Elegant Floors was the only contractor that suggested replacing the heating registers with flush-mount, which gives a very finished look. The crew was professional, cleaned up every day, and did outstanding work. BTW, dust turned out to be a non-issue; their standard system left very little dust upon completion of the job."

"Had carpet removed and replaced with hardwood floor in bedroom and had tile floor laid in kitchen. Both floors are beautiful. Initial visit was on time as promised and I received good advice about floor choices. Installation of both floors was completed in one day. Installers moved furniture, and in bedroom, put felt pads on the furniture legs to protect the new floor. Very happy with this company, highly recommended."

"Great service from JR's Carpet & Flooring! They arrived on time and completed the task of restretching my carpet to a perfect fit. I would highly recommend JR for any carpeting/flooring need. I have his card for future use and recommendations."

"Excellent professional service, very pleased with the beauty of our carpeted room!"

"Did fantastic work. Love the floors."

"I requested flooring services through Angi and KoAm/JMF, LLC responded within minutes. I was able to schedule an appointment with their estimator for the next day and they were able to install my luxury vinyl plank flooring the following day. Their price was reasonable, their installer was very professional, and he did a great job. I would definitely use them again."