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Avatar for Pure Pools of Southwest Florida, Inc.
Pure Pools of Southwest Florida, Inc.
4.6(
28
)

Serving Captiva, FL and surrounding areas

In business since 2010

Free estimates

Emergency services offered

"They charge me $65 a month plus the cost of chemicals. They are always here on the day they are supposed to be and if they are not because of the weather or something and they cannot be, they call us and let us know when they are coming. They take care of business and entertain us for a while if we are out there to talk to them and then, they go on. I have been using them since 2003."
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+3

Recommended by91%of homeowners
Avatar for Aqua Vista Designs, LLC
Aqua Vista Designs, LLC
5.0(
2
)

Serving Captiva, FL and surrounding areas

In business since 2023

Free estimates

Credit card accepted

Aqua Vista is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!

Avatar for Venetian Pools & Spas
Venetian Pools & Spas
3.2(
20
)

Serving Captiva, FL and surrounding areas

In business since 1992

Free estimates

Credit card accepted

"We are very pleased with our material selections of Pebble Tech for the pool lining, decorative tiles for the pool and water feature, and Artistic Pavers for the deck.  In general we were basically satisfied with the end result, but getting there was quite the experience.  The office team was quite busy during our several visits involving the selection process, but did their best to accommodate us and were very helpful in assisting us in making the important product decisions.  Their bid was not the lowest but was at the lower end of the group of four competitors.  The bulk of the work was perfumed by subcontractors.
We signed a contract on 4/20/12 and were advised that as soon as all of the materials arrived in 2 weeks that they would start and the process would take approximately 2 weeks to complete.  Material arrived late so promised to start on 5/7.  Re-promised for a 5/14 start.  At this point multiple e-mails had been sent requesting a copy of our signed contract without success, but finally the job was under way.  We were impressed with the nice team of hard workers - an excellent start .  5/19 still no signed contract.  5/21 contract received.  Project moving along fairly well at this point, although response times from the project supervisor were a bit of an issue.  The Artistic Paver order was short and unable to complete a portion of the job.  By 5/30 things seemed to be falling apart and communications seemed to be getting worse.  I was even wondering if they were still in business.  On or about 6/2 water was in the pool, but communications still lacking.  On 6/4 returned home from a short trip out of town to find the pump off at a time when I was advised that it was very important to have on.  6/7 still waiting for the rest of the pavers to be installed.  6/11 screen doors still not installed and waiting for the rest of the pavers.  After requesting the Siesta Pebble Tech warranty on several occasion we finally received it on 8/14. 8/3 advised that water was leaking from behind the new water feature along with a number of small issues still not completed and still no response on 8/17. By 8/20 after the "leak was fixed" it was still no good.  8/24 all significant issues corrected and final payment made. 3/7/13 - They never did respond to e-mails sent on 3/7/13 (not to mention voice mails left on the phone) regarding a renewed leak at the water feature.  I and my pool service changed out the undersized return jets causing a significant water leak from the spa air intake and repaired the leak that had returned to the water feature.  By 3/22/13 after no response I assumed that they were either out of business or just didn't care.  I gave up.
While the total time without a pool was probably not outrageously long by Florida standards, it was the lack of communications, or not honoring their promises at many points along the way, that made it extremely annoying. Better planning on their part, attention to detail, and improved honest communication could have easily turned this project into at least a B+ or maybe even an A.  
I would highly recommend requiring waivers of lean and proof of insurance including workers compensation from them, and especially all of their subcontractors - unless you have absolutely nothing to lose.  And take some sort of medication to maximize your patience."
Recommended by36%of homeowners
Avatar for Urdl's Waterfall Creations, Inc.
Urdl's Waterfall Creations, Inc.
3.0(
3
)

Serving Captiva, FL and surrounding areas

In business since 1961

Free estimates

Warranties offered

Urdl����s is a full service rock and waterfall company started in 1961 by August Urdl. As an Austrian immigrant, Mr. Urdl brought the European quality of great craftsmanship to his rocks and waterfalls.

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