Get matched with top fountain and pond pros in Lafayette, OR

"They are very patient with their customers and pay close attention to detail to insure satisfaction. They have completely transformed my yard! I would recommend them to anyone."

"NW Outdoor Living and Landscapes recently completed a backyard and patio project at our home in Northwest Portland. We wanted to take the time to let you know how happy we are with the amazing work the team did and the excellent customer service we received. The project was fairly extensive; including replacing and extending the existing patio, renovating our pond and water feature, upgrading the retaining wall, screening our hot tub and adding outdoor lighting. From start to finish we really felt that you and your team provided excellent service. You presented us with a clear timeline and budget for the project and this was exactly what was delivered. Throughout the process, we felt that everyone remained very responsive, open to our questions and flexible with minor changes. The project finished on time and the quality of work was really great. We are very excited about the results and cannot wait to begin putting the area to use this summer with friends and family. Thank you to you and your awesome team and we will certainly spread the positive word about your company."

"He built a 100 foot retaining wall for me and it looks great. Very punctual and the timeline was met."

"Everything went well and they even worked on a Saturday, to get a head start as there was a lot to do."

"We asked Jack and his crew to help us care for my 81-year-old father's large lawn. They did exactly the work we were looking for and kept it at a manageable price! We are very happy with Pioneer Landscape's service so far and we hope to continue with this group throughout the summer!! Thanks Jack and crew!"

"We hired Jason to do a big job made necessary by flooding in our crawlspace. We needed grading done and drains installed to get water away from the house.
Things started out really well, and Jason seemed to really know what he was doing. I love his knowledge of native plants (though I was promised a list of what he put in and where, and have still not received this). For the most part he did a wonderful job transforming our yard into a more functional and beautiful space, though we had struggles with a paver patio, which to his credit, he did rebuild, albeit incorrectly/incompletely. 
The real problems were in the follow through. Jason became more and more difficult to get a hold of as problems arose towards the end of the installation. At one point, the email I had been using to correspond with him for months suddenly and unexpectedly started to deposit messages in his junk folder, and it was only after a pushy letter from my wife that he finally popped a reply. He made a point during the contracting phase to say that he will always stand behind his work even though it is only technically guaranteed for 1 year. This may be true, if you can get a hold of him after he has decided that he is done with his work. He did come back to rebuild our paver patio as mentioned above (due to mistakes on his part), and each time the rebuild was sloppier and sloppier. I stopped asking him back for this, afraid of what the next evolution may look like. 
On a separate but related note, We also generated referrals for him with our neighbors, who ended up hiring him to do a large job in their back yard.  They reported some of the same problems with communication and follow through, and that job was ultimately not completed. They were smarter than I was and did not pay him until the job was done. Very upsetting as this made me look bad since it was my recommendation that lead them to hire Jason.
Id say that he made it about 70-75% of the way to "complete." Unfortunately, I payed him 100%. I will be rebuilding our paver patio next summer, or paying someone else as the grade is still wrong and water ends up pooling by the house (which is the entire reason we hired him in the first place).
Im really disappointed with how things turned out mostly because I really wanted to like Jason, but Im not sure I could trust him to hire him again. This is especially true for hardscaping."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Ben has helped me with a number of projects and I highly recommend him. He has done fence installs, re-imagining of our pond, so he is redoing that, as well as some concrete and excavation work. He is an outstanding young man."

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The crew that installed the lawn and the retaining wall did a great job in spit of the rain.  They asked for my opinion regarding the shape of the wall I wanted and checked my existing sprinkler system to make sure it gave coverage to the new lawn.  This crew did a great job and they were polite and professional.

I did have a little communication issues with the design consultants, but my issues were addressed and the job moved forward. 

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"I was not wild about them. It took me a long time to get hold of them and when they did send someone back they sent a couple of young guys. I had a handyman come out finish the work because I only had a couple of hours that I had bought and they weren’t finished. I understand that they had to leave the room and not finish painting it. I had a handyman coupon and so he painted it; he did a much better job than they did. I remember asking them to wash the wall and usual they wash the wall with a solution but they just picked up a wet rag and wiped it down. I just don’t know what they have done in one of the rooms because I did not say anything at the time. They just used masking tape on the woodwork and the paint can come through with the masking tape; it was not a good tape that they had used. They did not use the painters tape but just a masking tape. I had some good tape that I would have given them but I did not realize the tape that they were using so I did get a little paint on my woodwork. The guys that came out they were okay because they got to work and did not fool around but technically they were a little off. The paint looks okay."