Get matched with top furnace / forced air heating system install or replace pros in Dewitt, MI

"They were professional and friendly, I just think I bought the wrong product from them. They say it was the correct furnace, I think it was to big. They attempted to fix the old furnace. They helped me as much as they could."

"We had a no heat emergency in December with a new Grandbaby coming to live with us. I got his quote at 2:30 pm on 12/21, our new furnace was installed and running at 11:45am on 12/22. He explained the project steps at the beginning and answered all our questions in language that we could understand. The experience was great!! I/we highly recommend!!!!!"

"Travis was on time, finished when he said he would, did a great job over all. Very friendly, reliable, and honest. My furnace failed in the winter and I didn t have heat, and he responded very quickly."

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"Our relationship with All Star Mechanical began with Chris coming out to diagnose my AC problem. He tested the system and diagnosed it as low on refrigerant likely do to a leak. We asked to get a quote on replacing the AC and the entire HVAC system. The furnace was a 25 year old Trane. The air filter was 1in thick and struggled to blow through a non-MERV filter, and I wanted cleaner air for the health of my family, especially since wildfires aren't going away anytime soon. We also wanted a whole house humidifier to assist the Vornado units we run 24/7 in the winter. Larry presented us with a variety of options for upgrading my HVAC system, not trying to sell me a system too large and expensive for our needs or climate, then explaining how everything works and how it works together to make our home efficient, safe, clean, and comfortable. The installation team was fantastic. They were scheduled for a 2 day installation and over performed installing the entire system in one day. Matthew and the 2 Nicks were great! Within 2 hours of installing the General Aire MAC high efficiency air cleaner we noticed the air felt and smelled cleaner, inspite of the poor air advisory warning for that day. Finally Chris buttoned the system up completly by running updated thermostat wiring and relocated my thermostat so the new system is compatible with my ADT Z-Wave ADC -T2000 monitored thermostat (my request)! Throughout the entire job, Larry stayed in touch, either by email, phone, or text to make sure everything met or exceeded our expectations. They are definitely Allstars!"

"They have very good customer service and polite."

"Very surprisingly good job replacing gable vent. Keith knows his stuff"

"Our system is dated and we were advised to plan for the future as the refrigerant is to be phased out by EPA regulations.  We will budget for the future if the rep had not arranged for the follow up this would have proved to be a hardship on our Church Members and definitely a severe blow to our budget and expenses.
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"My wife and I are first time home buyers and this was our first project. His business stuck out to me as he is an actual licensed mechanical engineer with a wealth of knowledge and experience. Dale installed a new central air unit, tankless water heater, wi-fi thermostat and brought our furnace up to code to pass city inspection. He always answered his phone/returned messages and showed up when he said he would. Absolutely fantastic to work with."

"When Adam arrived, he walked around the house and pointed out that due to the way our house was situated (high on a hill, with water run-off all around), we are likely to never have serious sump pump problems.  (Indeed, in 20 years we've rarely even seen any water in our sump crock, even when adjacent areas are flooding.)  His recommendation was to avoid getting the expensive backup sump pump but to instead install a new sump pump (around $350) and use an existing (old electric) sump pump as a backup system.  
In addition he gave us good advice about our old hot water heater, which he will replace for us next week. 
We've used Hedlund many times and have always been very pleased with their service, professionalism, and cost.
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