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Posted by Allan S. on 07/11/2020

"Iâ ll start by saying that I had service done by R&K based on their selection by my home warranty service provider. I took no part in their selection for service.

R&K came out to my house after I made a claim with 1st American Home Warranty due to my upstairs heat pump not cooling my house. It took about 36 hours to get them to my house. They came and conducted a quick diagnosis and determined that my unit needed a new pump, as it was leaking and all of the refrigerant was gone. About two day later I get a call from R&K stating that due to the age of my unit (~13 years old) they recommend to 1st American that my unit needed to be replaced. After waiting another day or so, I called R&K and inquired about the time that they expected the replacement to take. They explained that 1st American is generally slow and that it could take a couple weeks. RI explained to Robert (the owner) that the temperature of my upstairs was in the high 80s and that none of my 4 children that sleep upstairs could withstand that for weeks. Robert quickly told me that he understood and that he would be willing to come put some refrigerant in the system to hold us over for a bit. He did this without charge. (Thanks Robert). That did the trick. We were once again cool.

It took my 1st American about 3 weeks to get the unit ordered and delivered! Insane in my opinion., but not R&Kâ s doing at all. I was put on the schedule about 4 days after the unit arrived. Robert and 2 of his techs came out as scheduled and had the old unit out and the new one in place within a 3.5-hour time span! Very fast and efficient. Now for the â non-covered chargesâ . I was given a pretty lengthy list of charges that 1st American would not cover. They were:

Permit 1 400.00 400.00
Electrician 1 400.00 400.00
Load Calculation 1 500.00 500.00
Digital Thermostat 1 249.42 249.42
Outdoor sensor 1 189.41 189.41
Drain piping 1 89.42 89.42
Unit pad 1 298.50 298.50
Secondary drain 1 198.12 198.12
Float Switch 1 148.92 148.92
Duct Modification 1 250.00 250.00

Total: $2,723.79

As you can see, the charges were heavily overpriced, especially if I were to be choosing my own company and paying out of pocket. Unfortunately, I was stuck in the situation where 1st American gave me this option or a cash out option. The cash out option was a complete joke. I did talk to Robert and was able to get him to drop a few of the charges and I was able to walk away with a new 2.5-ton heat pump for just over $2,200 out of pocket. I do understand that 1st American nickel and dimes independent owners such as Robert and that there isnâ t a lot of money to be made from them and that the homeowner is the one that needs to foot that bill. Overall, I feel satisfied. I was able to support a local small business and I was able to get a brand new unit installed for about $2,200.
"

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Call Now: (252) 375-0475 Call Now
Posted by Scott F. on 02/15/2021

"Very quick to respond. On time and friendly. Did what was required.
Would defiantely recommend and call them again. Thank you Dylan.
"

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Call Now: (919) 922-8097 Call Now
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Posted by Angeline on 12/17/2020

"Warren & Warren does an excellent service on an excellent price. "

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Call Now: (252) 367-8999 Call Now
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Posted by Wanda W. on 09/19/2018

"Martin was very courteous, promptly found the issue. He was able to pump the accumulated water from my crawlspace and repair to get my AC going again. More importantly, my doggie liked him. "

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Call Now: (919) 336-2969 Call Now
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Posted by Tina S. on 07/27/2020

"Excellent service. Responsive to phone calls & comes when he says he will."

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Call Now: (252) 717-0214 Call Now
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Overall Rating:  
Greenville Heating & Furnace Contractors are rated 4.86 out of 5 based on 175 reviews of 8 pros.
The HomeAdvisor Community Rating is an overall rating based on verified reviews and feedback from our community of homeowners that have been connected with service professionals. See individual business pages for full, detailed reviews.
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Recent Job Requests for Heating & Furnace Systems Contractors in Greenville, NC

Project: Install or Replace a Thermostat
Location: Greenville, NC Date: 02/17/2021 Type of thermostat: Electronic, programmable model Heating System Type: Furnace Request Stage: Ready to Hire Desired Completion Date: Timing is flexible What kind of location is this?: Home/Residence
Project: Install or Replace Ductwork
Location: Greenville, NC Date: 02/14/2021 Type of Ductwork Project: Replace existing ductwork Type of System: Electric-fired forced air (central heating) Request Stage: Planning & Budgeting Desired Completion Date: Timing is flexible What kind of location is this?: Home/Residence Comment: 24 year old home with electric central heating and air. Ductwork in crawlspace under home needs replacing.
Project: Install or Replace a Heat Pump
Location: GREENVILLE, NC Date: 02/13/2021 Request Stage: Ready to Hire Desired Completion Date: More than 2 weeks What kind of location is this?: Home/Residence Property Owner: Yes
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Location: GREENVILLE, NC Date: 02/13/2021 What kind of location is this?: Home/Residence Nature of Project: Install new central heating system Age of Heating Equipment: Don't Know Request Stage: Ready to Hire Desired Completion Date: More than 2 weeks Property Owner: Yes
Project: Install a Radiant Floor Heating System
Location: Greenville, NC Date: 02/11/2021 New or replacement?: Installing new system Square Footage: Less than 1500 sq ft Number of rooms to be heated: 1 Request Stage: Ready to Hire Desired Completion Date: Timing is flexible What kind of location is this?: Home/Residence Property Owner: Yes Comment: I would like to get an estimate for
Project: Install or Replace a Heat Pump
Location: Greenville, NC Date: 02/10/2021 Install or Replace: Installing new Heat pump type wanted: Air source Heating System Type: Electric-fired forced air (central heating) Request Stage: Ready to Hire Desired Completion Date: 1 - 2 weeks What kind of location is this?: Home/Residence Property Owner: Yes Comment: 10,000 sqft home want to install 16 seer 3.5 ton units split zones
Project: Install or Replace a Heat Pump
Location: Greenville, NC Date: 02/05/2021 Install or Replace: Replacing old Heat pump type wanted: Air source Request Stage: Ready to Hire Desired Completion Date: Within 1 week What kind of location is this?: Home/Residence Comment: 940 sq ft single story townhouse. Central ac/heat pump needs replaced along with air handler in attic. It’s a 26 yr old system.
Project: Install a Natural Gas or Propane Fired Boiler or Radiator Heating System
Location: Greenville, NC Date: 02/03/2021 Type of system: Natural gas fired What kind of location is this?: Home/Residence Request Stage: Planning & Budgeting Desired Completion Date: More than 2 weeks Comment: 2300 sq ft brick rancher built 1968. Had hot water boiler now got natural gas furnish. Interested in most efficient home boiler which should be 90+ efficient and more efficient than a furnace
Project: Install or Replace a Heat Pump
Location: Greenville, NC Date: 02/03/2021 Install or Replace: Installing new Heat pump type wanted: Air source Request Stage: Ready to Hire Desired Completion Date: Timing is flexible What kind of location is this?: Home/Residence Comment: For a Double Wide
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Location: Greenville, NC Date: 02/02/2021 Current Heating System: Propane gas fired What kind of location is this?: Home/Residence Is this an emergency?: Yes Problem with Heating System: Nothing happens when it's turned on Age of Heating Equipment: 5 - 10 years Desired Completion Date: Immediately After Business Hours: Yes Covered by Insurance: No Property Owner: Yes Comment: When unit is turned on it does not blow out the desired air and the unit itself is making noises

Unscreened Heating & Furnace Systems Contractors in Greenville

G. A. Smith Electric
716 S. E. St.
Raleigh, NC 27601
Air Care, LLC
134 W 5th St.
Washington, NC 27889
East Coast Heating and Air
P.O. Box 2404
Washington, NC 27889
Riddle Brothers Heating & Air Conditioning, Inc.
4745 Reedy Branch Rd.
Winterville, NC 28590
Ryano Service Company
5640 Quail Covey Lane
Wendell, NC 27591
SPC HEATING & COOLING
1902 Baldree Rd. S
Wilson, NC 27893
MC CLUNG'S ELECTRICAL & PLBG
1533 Pine Level Selma Rd
Selma, NC 27576
ATLANTIC CLIMATE CONTROL INC
P.O. Box 3426
Kinston, NC 28502