Get matched with top furnace / forced air heating system install or replace pros in Horse Shoe, NC

"It is a pleasure having Clarence take care of our heating/cooling system. He comes when he says he will come;he is thorough, knowledgeable, and takes pride in his work."

"We previously used another company for tuneups. When I called to ask them to send someone out because the air upstairs was cool, (on the warm side) but not cold, the receptionist said that's because it's a heat pump. I tried to explain to her that it had previously been cold but again she said it would just feel cool. I wasn't going to argue, their loss. I called Comfort Central after looking at the reviews on Angie's list. Kevin and his son came out and all I can say is, unbelievable service! We had the upstairs and downstairs units serviced. They were here approx 2.5 hours for the tuneup! They really took their time. Other company in and out in 15 minutes for the tuneups. Also, the unit upstairs has also never heated in the winter. The other company told us the upstairs unit was too small and it needed to be replaced. Kevin, the owner of Comfort Central said it was the right size. A LARGE loss of freon was the culprit for the cool air. Kevin said that sooner or later the upstairs outdoor unit would need replaced due to the amount of freon lost. Also, the capacitor needed replaced. There was no pressure, gave the option to refill with freon or look at a new unit. Told them they would have a decision the next day. Decided to put in freon for the time being and replace the capacitor at this time. The nicest tech came out, tested the unit again just to make sure and we were up and running in an hour or so. The upstairs is now colder than EVER before and the unit doesn't run constantly. This is an A+++ Company! Owner, technicians and office staff!!
** As a side note for women - Although my husband was here, they also talked to me. I didn't feel talked down to, or ignored/annoyed when I had questions. I also feel very comfortable that they would have given me the same price as a single woman, as they gave my husband. I know this is important as sometimes we don't know much about fixing mechanical items and we do get charged a higher price than men. Very courteous and trustworthy gentlemen!
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"Pretty good overall, though there was delay in ordering parts and after installation, they had to return the next day to adjust cables in one of the furnaces which had gone out. All works fine now. The bill came in a bit under the estimate and there was no charge for coming out to make the adjustment. (Their initial call out to assess the situation was reasonable, ~$65 w/ tax.)"

"professional from start to finish with the installation of a new heat pump assy at our vacation home in maggie valley.completed on time,competitive pricing,no suprises very happy with the installion and with kevin and his crew"

"Excellent service. Tech called when he was enroute. Upon arrival he explained what he was going to do & that if he found any issues/problems he would talk to me before doing anything. He did the servicing thoroughly in about an hour. He made one recommendation for a change to the air return but wasn't pushy about it. He said it was just an idea to make changing the filter easier. He also brought up another recommended system change/addition and we discussed future service options. Overall it was very good service. I would use them again."

"Had a great experience with Cool Cat . The technician was professional, on time, and quickly diagnosed the issue. They explained everything clearly and got the unit running like new again. Pricing was fair and the whole process was smooth from start to finish. Highly recommend for anyone needing reliable HVAC service!"

"Very prompt, thorough, and professional service, just what you need when you have a HVAC problem. Highly recommended."

"Had gas furnace inspected and new filter installed on 13 year old furnace. Furnace needs new heat exchanger, per technician, and he gave me different options and pricing ."

"Client came and look at the door and gave a quote and was able to fix it within the same day."

"Very careful, thorough, professional, shows up when he says he will show up, offers excellent pricing, and always easy to get in touch with. He's a very careful craftsman, doesn't ever make a mess and we are completed satisfied with the work he's done."