Get matched with top furnace / forced air heating system install or replace pros in Maple Rapids, MI

"In a pinch last night and in cold weather, my newer furnace was suddenly not functional so I was forced to reach out to Doty after hours. Clayton answered my call and patiently walked me through multiple steps to correct the issue. With newborn babies in the home, the loss of heat required urgent attention and Clayton exceeded my expectations. Although this newer equipment in a newer home was installed by another local HVAC company, I knew Doty from previous experience living in the area and was confident superior service would be provided. I will certainly reach out to Doty first for future issues. Thank you again, Clayton!"

"Travis came out to my home did a great inspection and explained in easy terms what I needed and what he could supply. Installation of a central air conditioner and furnace was all done in one day! Travis explained how everything worked and made sure I understood my new equipment."

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"They have very good customer service and polite."

"Very surprisingly good job replacing gable vent. Keith knows his stuff"

"They've maintenanced my furnace before I required a new one and they've always maintenanced the new one since I got it replaced about 3 years ago. Very easy to work with. I think I've been using them since 2008."

"The new water heated was the same size and type (natural vent). Also, the original water heater had been installed to code, so the replacement was very straight-forward. I called, and they were here in less than 1 hour. The price did not break done the separate costs (ie water heater, labor, and materials), but was simply a total of $ 1290. The price did include the building permit from the county. They also had a $ 50 coupon on-line that I used, so that helped with the cost. The price was a little more than I had anticipated, but when I called another company they said it could be $1900 to $ 2500, so I went with Hedlund. The plumber was on-time, and very professional. Everything went well, and he was done in about 2 1/2 hours. I would likely use them again, but I would also check around to verify the price is reasonable."

"Prompt, very friendly, They knew the equipment very well. Did the job faster than told when they started, and they needed to run 3 new heat air runs ! Very profesional work ( I work in maintenance and know a quality job) They cleaned up after themselves, removed old unit and took it with them. I could not be more happy with the job they done. If I every need servicing of the furnace in the years to come, I would spend the exta cost of travel to have those guys fix the furnace. And no I never met the person before they installed the furnace. Very content Don S."

"I was having a problem with MS Office not responding and other files being very, very slow to open. Jim started looking for the cause right away. He did numerous checks for viruses, malware, and various other things that can go wrong. He vigorously pursued a resolution pretty steadily for two days before determining it was a malfunctioning external backup system that was causing the problem. With that finding, he promptly got my computer running smoothly and very fast again. He made two trips to my house; on the first one, he had to cross a sheet of ice in my driveway. Jim is a very capable and experienced computer analyst that will get after your problem because he fully understands the importance of, and the need to have a working computer in the house.
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"Very efficient and timely service. I appreciate that the situation was handled quickly."