
Serving Saint Paul, AR and surrounding areas
Approved
In business since 2010
Free estimates
Emergency services offered
"90 degree day with no air. I knew my system had to be charged before being turned on based on last two years and I procrastinated until it got hot. My regular guy, Austin's HVAC in Rudy had gone out of business. Called another contractor - Holsted out of Mountainburg - the previous day and never got callback. Called Kinty Jones at 10 AM and somebody actually answered the phone - asked what system was doing and said that they had a guy in the area but couldn't give me a time for appt due to their volume. I texted address and sent email via Angie's List. I texted back at 6pm when I hadn't heard anything and got a callback in 15 mins by Jerry saying he was finishing up a job and would be here by 7 or so. He rolled into driveway at 7:05....pretty good estimate! My system is older so I did get the usual sell on having to have it replaced, but I was prepared for it. Jerry did a great job of explaining why it needed replacement. Looking down the double barrels of a $9K replacement , he was offering financing but I didn't want to get into easy monthly payments and will have to wait until next year. He charged the system, was very professional and kept his work area clean. He honored the Angie's List coupon graciously and applied one to both systems in the house - something I wasn't expecting! After he left, I got a follow up text from Kinty asking how things had gone, which I thought was a nice touch. Overall, very happy and will certainly use for future work. Jerry mentioned something about price match on new system so will likely us them next year for the big replacement job as well as jobs that come up now and then in my professional life.
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