Get matched with top furnace / forced air heating system install or replace pros in Maple Rapids, MI

"In a pinch last night and in cold weather, my newer furnace was suddenly not functional so I was forced to reach out to Doty after hours. Clayton answered my call and patiently walked me through multiple steps to correct the issue. With newborn babies in the home, the loss of heat required urgent attention and Clayton exceeded my expectations. Although this newer equipment in a newer home was installed by another local HVAC company, I knew Doty from previous experience living in the area and was confident superior service would be provided. I will certainly reach out to Doty first for future issues. Thank you again, Clayton!"

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"They've maintenanced my furnace before I required a new one and they've always maintenanced the new one since I got it replaced about 3 years ago. Very easy to work with. I think I've been using them since 2008."

"Travis came out to my home did a great inspection and explained in easy terms what I needed and what he could supply. Installation of a central air conditioner and furnace was all done in one day! Travis explained how everything worked and made sure I understood my new equipment."

"When Adam arrived, he walked around the house and pointed out that due to the way our house was situated (high on a hill, with water run-off all around), we are likely to never have serious sump pump problems.  (Indeed, in 20 years we've rarely even seen any water in our sump crock, even when adjacent areas are flooding.)  His recommendation was to avoid getting the expensive backup sump pump but to instead install a new sump pump (around $350) and use an existing (old electric) sump pump as a backup system.  
In addition he gave us good advice about our old hot water heater, which he will replace for us next week. 
We've used Hedlund many times and have always been very pleased with their service, professionalism, and cost.
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"They did a great job on putting the heater and cooling system in. Cleaned up great. My cooling system just does not keep up with the hot weather for some reason."

"I was having a problem with MS Office not responding and other files being very, very slow to open. Jim started looking for the cause right away. He did numerous checks for viruses, malware, and various other things that can go wrong. He vigorously pursued a resolution pretty steadily for two days before determining it was a malfunctioning external backup system that was causing the problem. With that finding, he promptly got my computer running smoothly and very fast again. He made two trips to my house; on the first one, he had to cross a sheet of ice in my driveway. Jim is a very capable and experienced computer analyst that will get after your problem because he fully understands the importance of, and the need to have a working computer in the house.
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"Very efficient and timely service. I appreciate that the situation was handled quickly."

"This is the second time we've had work done with them and I can?t imagine using anyone else. Their rates are reasonable and they do everything in the timeframe they say. They did a great job."

"Our relationship with All Star Mechanical began with Chris coming out to diagnose my AC problem. He tested the system and diagnosed it as low on refrigerant likely do to a leak. We asked to get a quote on replacing the AC and the entire HVAC system. The furnace was a 25 year old Trane. The air filter was 1in thick and struggled to blow through a non-MERV filter, and I wanted cleaner air for the health of my family, especially since wildfires aren't going away anytime soon. We also wanted a whole house humidifier to assist the Vornado units we run 24/7 in the winter. Larry presented us with a variety of options for upgrading my HVAC system, not trying to sell me a system too large and expensive for our needs or climate, then explaining how everything works and how it works together to make our home efficient, safe, clean, and comfortable. The installation team was fantastic. They were scheduled for a 2 day installation and over performed installing the entire system in one day. Matthew and the 2 Nicks were great! Within 2 hours of installing the General Aire MAC high efficiency air cleaner we noticed the air felt and smelled cleaner, inspite of the poor air advisory warning for that day. Finally Chris buttoned the system up completly by running updated thermostat wiring and relocated my thermostat so the new system is compatible with my ADT Z-Wave ADC -T2000 monitored thermostat (my request)! Throughout the entire job, Larry stayed in touch, either by email, phone, or text to make sure everything met or exceeded our expectations. They are definitely Allstars!"