Get matched with top home security system pros in Petersburg, VA

"I contacted three firms to secure my home. Alarm Protection Group in the persons of Lance Quevillon and Jesse Amatrone personify customer service. Lance patiently explained his equipment and services to me, and Jesse expertly installed them. The interaction was seamless and friendly, and my home is secure. If in the future i again have security needs, I know who I will call."

"ADT’s system is fantastic! The security features are top-of-the-line, and the home automation integration is so convenient. I love being able to control everything from my phone. The customer service team is also very helpful. 10/10!"

Security Technology Group Inc is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work.\n \nSecurity Technology Group Inc is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations.\n \nWe look forward to working with you!

Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the country—and we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n

"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"My daughter knew of my terrible experience with my prior company and she had just gotten a new wireless system from 1st Security. She could not stop raving about how wonderful they were and how awesome the system was compared to her old one. OMG, I am sooo happy that she insisted that I have Jeremy from 1st Security come do a presentation and an assessment of my security needs. He was on time, friendly, professional and answered all of my questions without hesitation. Jeremy explained the 1st Security wireless system, showed me samples of the state of the art equipment , how easily it operated and then surveyed my house to determine the most comprehensive protection options for me. He offered me the Angie's List Special and a completely affordable package which even included the monitoring. It took less than an hour!!! Jeremy scheduled the installation and sent me all of the paperwork via email to docusign. I could not wait! In a couple of days , Larry, the master technical installer appeared at my door very early. He greeted me with a smile and immediately showed me each piece of equipment ,and where he was going to install them. He did this very quickly, despite having to climb over furniture and enter tight spaces to place the contacts. I was astounded when after he finished, he sat down and gave me a full tutorial on using the system. He showed me all of it's capabilities, and answered my many questions . I could not believe how much easier and more up to date this security system was to use than my old one. I have had many, many technicians in my home from the prior system, but absolutely none were as knowledgeable, personable, efficient or professional as Larry. He would not leave until I was comfortable, and even then advised me to call if I needed anything or had more questions. He was amazing.!!! A few days after my system was installed, I triggered a false alarm. The monitoring station called right away and did not hang up until assured that all was well. I did not have to wait or try to call them and get put on hold like with my old system. I only wish that I had more houses for them to install their system into, but since I don't, I plan to refer them to everyone that I know. 1st Security is affordable, state of the art and comprehensive. They are honest with no fine print that you have to worry about! I sincerely appreciate Jeremy and Larry and sleep so much better because of them . Thank you 1st Security!!!"

"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"How did it go?  Not very well.  Everything is great until there is a break-in or your equipment malfunctions.|Break-in Nov 2013 while I was on vacation 2,000 miles away.  I had them dispatch police.  They said they'd call back with status.  They never did.  I had to call them.  They had no record of who they spoke to in the PD but just assumed that since they heard nothing back that it was a false alarm.  Neighbor went to the house and found the garage door broken into.  I called the Protect America to find out who they spoke to in the PD.  They said "we don't keep that information,  call the Police Department."  Police department said they never got the call.  Filed a police report.  ||When the equipment malfunctions or goes off-line, they have an "oh well" attitude.  I've written to the CEO, Todd, about their attitude with "sorry about that" reply.  Recently called when equipment failed at 2AM on holiday.  Got the response that "we only respond during normal business hours" so call back then.  When I called back, they only had a limited staff on hand and promised they'd call me back in 1 - 2 hours.  They didn't call back.  I called the next day and was told they would "try" to connect me with level 2 support.  I insisted on waiting and finally got help.  Diagnostics took 1 hour over the phone (tech to my home costs 175 per hour) or "do it yourself" talk to tech.  Told me to go to Radio Shack to buy and install expensive batteries and see if that solves it.  If not call them back.  Sold me batteries w/3 to 5 business day delay.  They have no sense of urgency in helping me protect my home.  The attitude seems to be "oh well.  That's your problem."  Unresponsive, uncaring, do not keep promises.|I have a 3 year contract that must be paid in full to terminate.  Lesson learned.  All the ratings I read before I signed up said they were the best in customer service.  If they are the best, I hate to think what the others are. As I said, I've written to them and recently related my experience and dissatisfaction in my response to their survey.  They just don't seem to care."

"Richard was awesome. He came in and rekeyed the locks easily. Gave advise on other issues that might need to be looked at in the future regarding security as well."