
Serving Fort Mill, SC and surrounding areas
Approved
Super Service Award Winner
In business since 2002
Free estimates
Warranties offered
"J.C. is a very polite and friendly contractor. He built a screened-in porch on the back of our house. He and his helper did a good job except for using cheap materials in the ceiling that bulged in places and a screen door that would not hold it's shape. J.C. made an effort to correct these issues. He replaced the door with another door that also would not hold it's shape. His helper tried tacking the ceiling which worked to some extent.
J.C. is an excellent tiler. He retiled our kitchen floor and bathroom. These are excellent. My husband and I would both recommend him highly for tiling.
He and his crew laid bamboo flooring in our living area and hallway. It is beautiful except for some buckling issues. We made some notes of a few other areas that needed finishing. (3/4 round by the fireplace, sealing of the rock tile at the front door.)
The frustrating part of our experience was the bathroom. My husband and I spent an enormous amount of time (50 miles round trip, 3 trips) to take care of tiling for the bathroom. Our first selection didn't work because when we were back home, we were told that some items were out of stock. If the tile is on the show room, it doesn't mean it is in s tock. Our second trip was wasted when the salesman JC wanted us to use showed us only high-end products and our bill was going to be through the roof. We only agreed to a third trip if JC would guarantee to come with us.
JC highly recommended a walk-in shower. I was skeptical about our shower not spraying the bathroom floor with water without a door. JC explained how it would work and not to worry. A year later, we are finally contracting someone to come in and install a glass door so I don't have to wipe up the bathroom floor after a shower.
JC was not always present when the workers were there. As a result a lot of work had to be redone due to lack of experience. J.C agreed that his continuing presence was needed in order to guide the progress and accuracy of his workers.
When we pointed out that the tiles to the bathroom looked crooked, JC explained it was the initial contractor who didn't build the house square. That sort of information would have been helpful before the work began and not after it was completed. J.C. found a great solution and redid the vanity wall to line up with the tile.
The make-up mirror was installed too high and only cold water came out of the shower head until JC thought they may have overlooked the scald-prevention device. Once it was removed, it was fine.
We both like J.C very much. I think it became frustrating for him when we asked him about problems we saw and how it would be corrected. It became clear that he was ready to move on to the next job.
The overall experience and quality of work we graded at about a C. On the other hand, J. C.'s tiling would be A+"





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