Get matched with top roofers in Emerson, GA

"very competitive pricing and excellent workmanship. Materials arrived onsite on Monday, crew removed and installed new roof in one day. Very good site clean-up. I definitely recommend Rackley Roofing & Supply."

"We had repairs done to a metal roof. Had it completely rescrewed. This company was good all the way through the project. Their communication is excellent. They were on the job on time fast and efficient. We have had no further roof leaks!"

"

I started discussions with Crestmark in mid-April 2013, receiving an actual quote and invoice in mid-May. They performed the roof repair and it was completed by the end of June, with the work crew doing superior work. With the roof complete, there was approximately $8,000 worth of repairs remaining to be completed. When I had not heard from Crestmark by the second week in July, I attempted to contact them by email and phone but to no avail. I finally made contact by phone shortly into September (four months into our repairs!) and expressed such frustration with the owner that a representative emailed me that afternoon, promising to come by and estimate the materials needed for completion. A week later they came out and partially finished the chimney framing but left it unpainted and none of the facia or soffet work done. On September 19, I received an email from the same representative promising to "get a list of what needs to be finished tomorrow and we will get it done". I have not heard from Crestmark since (today is November 9, 2013) nor has any work been performed. While Crestmark Roofing promised much and their price was fair, the lack of communication and follow-up has negated what should have been a relatively easy success. 

UPDATE

 =======

On November 9, 2013, I provided Crestmark with advance notice of my Angie's List review to allow them an opportunity to responds and/or attempt to remediate our concerns. On November 21, 2013, I received an email stating they were ordering the remaining materials and would have the job completed within 2-3 weeks. However, I heard nothing else from my job representative into mid-January. On January 22, 2014, I contacted the Angie's List POC for Crestmark Roofing, Gary Yates. In contrast to my experiences with the prior representative, Mr. Yates was professional, responsive, and extremely disturbed over how the job had been handled. To his credit, he did not fain concern in an effort to win back business; instead, it appears he made a diligent effort to objectively investigate the status of our job and what led to our displeasure. Mr. Yates kept me informed throughout the 23rd, checking for additional information and clarifying points of confusion. On January 24, Mr. Yates and I met in person, where he apologized for the problems with this job and updated me on the results of his investigation. He assured me that this was an isolated incident involving one of his representatives and took full responsibility for the lack of communications and response. He cleared up several misconceptions concerning the repairs and in my view rescued the reputation of this company. Had I thought to contact Mr. Yates earlier, many if not all of these problems may have been averted.

"

"Connor responded the same day I called. Did full roof repairs, some wood replacement, and painting. Very knowledgeable about cedar roofs."

"Very professional and reasonably priced. New roof looks great. Would highly recommend Braxco Roofing to anyone who needs roof work done."

"Elite Roofing is awesome! Very professional, thorough and took the time to explain roofing issues. Matt was very honest and that's hard to find this day in time! Highly recommended!"

"Work was done well and it will probably last the 50 years they advertise. Only one area of roof trim is not flush. Worked around existing gutter guards. However, clean up was not great. They squashed plants in front bed after they asked and I told them to not harm the front flower beds. Moved patio furniture around and didn't put it back when done. Still had old shingle pieces on patio. They bent a gutter baffling. Didn't put gutter down spout extender back. So care for property is so so."

"Great Job very efficient and was over all the best roofing company i have ever meet. The owner was very nice and helped every step of the way. Was not like other companies."

"From the very beginning, Scott Gunter, the Hixon Company Representative, came to our home well prepared and with plans for an outdoor screened porch and to have a new roof installed. Scott delivered as he said he would, on time, and the best workmanship we could afford. Once here, theHixon crew went right to work. They were on time, quick, but yet, efficient. We couldn't be more happy with the roof. We did install a quality roof with architectural shingles. It was done in two days. There were many, friendly and efficient workers, all here at the same time. They worked very hard and were relentless in their efforts to please my wife and me."

"Worked with Russell Jones and his crew. The replaced all screws in my metal roof. They were on time and worked very hard, in spite of high temperature and hot metal roof. They explained what was being done and when they anticipated finishing. I would highly recommend Russell and his team."