Get matched with top septic tank and well pros in East Spencer, NC

"Coming from a big city like New York I didn’t know much about septic systems. So it was all knew to me. I started to have water coming up in the yard. I noticed that it had a foul smell and a small puddle in the back yard. I contacted a buddy of mine who has a septic tank at his home. He told me to contact a company he used about a month ago. NC septic and pump specialist. He told me that they did a drain field line job for him and that it was awesome. So I called and made an appointment. It was a 9-11 am appointment and they showed up at about 9:30 and even called 30 min before they showed up. He arrived and introduced himself as Gage Martin the owner. I advised him that he came highly recommend by a good friend of mine. I took him to the area that had the puddle . He advised me that it would have to be pumped out and he can let me know more after. After pumping it down he advised me that the tank was in bad shape and should be all the cracks and route’s growing with in the tank. I could see that it was just rotting away. I advised Mr Martin that i was not to up on septic systems. He took his time and explained everything to me step by step. The way it works, what not to put in the tank, how the system actually operates. I asked him to quote me a price for a new tank. He had his office contact me with a quote with in an hour. and pictures of the inside and outside of the tank as well as all the damage to the tank. Also gave me the information needed to contact the people in the city and county to begin the process for the install. Even Help me with obtaining a permit to do the work. The work took about 2 days after I received the permit. I have a new tank and my system is running great. Thank you Gage for going above and beyond. For taking the time to explain all the moving parts of a septic system. Letting me know what to look out for and what not to put inside the tank. He even put me on a yearly check up. They will send me an email and remind me when it’s time to get my tank pumped. Thank you NC Septic & Pump Specialist for making my septic experience not so crappy. Lol."

"Spencer is an amazing you man. He went out of his way to be helpful and did a fantastic job on my septic system. He had to find it first and then go down 3 ft. to get to it. He laid it out, put in a riser and pumped it clean. Most people I have hired don't do as thorough a job and just pump it and leave; he literally washed it out. I will recommend him to anyone."

"The service tech was professional and knowledgeable. The problem was found and repaired the same day. The pricing was fair and well worth it. I would highly recommend and will be a repeat customer for future septic needs and concerns."

"We called the Water Doctor after waking up with no water. We came to find that our pump needed replaced. A local competitor gave us a quote, we called to get a second quote. The Water Doctor cut that initial companies quote in half. They set up an appointment for the next morning, the well was fixed quickly and efficiently. Frank even fixed a potential future problem. So refreshing to find an honest local company that offers quality service. The Water Doctor will be our go to company from now on for well needs. Very professional and friendly service."

"He over charged me. I paid 1500.00 for my septic tank to be cleaned out and rejuvenated it, as he called it. He quoted over the phone 400.00, so I expected to pay 600.00. When he got here he started to tell me about an easier way to find my septic tank for next time. He was going to add risers for me. He said the price of that was 2800.00 I was like I ca not afford that, so maybe another time. He told me he would charge me 1500,00 to do the whole job. He said he would give me a first responders discount, I told him I work in the Emergency Department at a hospital, plus I was still in my uniform when I met him, I had just gotten off of work. He said that he counts that as a first responder. Then, he said he would give me a first time customers discount and the total went from 2800.00 to 1500.00 but I had a water line directly over the tank and he could not do the risers, but he still charged me 1500.00. I felt like I was ripped off! It had to be cleaned out and I just wanted to get it done so that I could shower and go to sleep. He came out on a Monday morning a little after 9am. It was not a holiday or weekend. He did not do any extra work that would have cost 1500.00. I was confused and just paid him. Even though I felt like he was ripping me off. He did clean out all the materials inside of my septic tank. He was friendly and explained how the septic tank worked. I still feel like I triple paid for a job."

"Rooter Express was called in when we had an emergency situation with sewage backup and after clearing the line to the tank. They were very responsive and gave us an honest assessment. We ended up replacing the Septic Tank and things are well now!"

"Dad and son duo!!! Very, very knowledgeable, very, very clean, and good work. The only people I will call from now on with my well issues. Very professional will recommend to any and every one! Told me they would be there at 9am was there right on time and pulled my stuck pump replaced it and the wires all under 2 hr and at a great price! Thank you again you guys are the best!"

"guys did a great job with pumping tank but their old pump truck leaked oil and greese all over my driveway.i've been told by the owner that there's not much he could do but bring a pressure washer out and try to get it up.i've been using dawn detergent and scrubbing it rinsing with hot water.seems to have helped some.my advice to owner is get your truck fixed because next customer might not be this nice about it."

EZ Septic Pros was founded on strong family values, hard work, and a commitment to doing the job right. The company is owned and operated by father-and-son team John and Sean Rowland, who work side by side to provide reliable septic solutions their customers can trust.\n\nEZ Septic Pros is a veteran-owned, family-operated septic services company serving homeowners and businesses across Mecklenburg, Cabarrus, Iredell, Rowan, Stanly, Davie, Davidson, Gaston & Union Counties, North Carolina. We provide dependable septic maintenance, repairs, inspections, pumping, and installation support with honest communication, quality workmanship, and respect for your property.

"Yes good choice but expensive quality work...I am very pleased"