Get matched with top septic tank and well pros in Franklinton, NC

"They did a good job and followed up quickly to install a riser. Good service at a good price. BUT... I was a bit skeptical of their recommendation for a new filter and expensive turbo cleaning of the septic field/components. I declined the recommendation. The septic field isn't showing any signs of a problem (soggy/soft ground). I might regret it, but I suspect they were needlessly upselling me."

"Quick response after contact through Home Advisor, had an email at 7 AM the next morning. Bart found the problem and handled the repair quickly. He's honest, hardworking, and fair. All you can ask for in a contractor. Would highly recommend him."

"The crew were very nice and personable, but the job ended up costing a little more than twice what was quoted over the phone. This is understandable, however, because our septic tank was 100% full. The only problem I had was that the person who, I assume, was in charge mentioned a problem we may have in the future because of our drain line and threw out a price to have that cleaned out as well. I discussed it with my wife, but before I could get more details about the issue, he, apparently, was called away to another job. The guys left behind finished up, were very polite, documented all that they did, and cleaned up after themselves. It was not a bad experience at all, and I will most likely use them again to deal with our drain line issue. I'll just be more forthcoming with questions in the future."

"Septic system was full and back flowing into the basement. These guys came out within a day, located the tanks within minutes, found the problem and came up with a solution! They came by a couple times afterwards just to check the area and make sure everything was still draining properly. Very prompt and professional! Great job guys!"

Prime Pump And Plumbing LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business\n

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"It took the plumber a little longer than he expected, but his quote was a fixed price. The job was professional and well done."

"Showed up on time and finished in a reasonable amount of time. I had already agreed to pay an extra $250 for the Saturday install, but they then added another $200 to reinstall the recirculation pump that I had on my old tank. When I was quoted, I had taken pictures of the expansion tank and talked through it, so I was not too happy about being charged extra for it as it should have been included in the quote. Besides that, the soldering job is a little sloppy but should hold. They also made quite a watery mess removing my old tank, which I had to clean. In the end, their pricing was reasonable even with the extra fees, and they were able to come out the next day and install the heater, which I needed due to having small children in the house."

"The Tech. was professional and very informative. I didn't have to have any repairs done because before he came the problem was ok due to my adjusting a hose in the tank of the toilet."

24 years of experience. We take great pride in our experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.