Get matched with top septic tank and well pros in Lehighton, PA

"My husband passed away a month ago unexpectedly. Fortunately, he had a Post It note on a wall that said the septic tank needed to be emptied in Sept 2020. So I called Environmental Service Corp. Someone actually answered the phone and got me a soon appointment for the work to be done. When the serviceman came, I had no clue where the septic tank was. He showed me where it was. He also said that the tank only needed to be emptied every 3 years, instead of what another company had told my husband - every year. I thanked him for his honesty and was very pleased with their service. They are honest and hard workers. Would hire them again!!"

"From beginning to end, the service was great.  When I called the office to schedule service, they were responsive and immediately setup an appointment for the same week.  The serviceman, Steve, arrived right on time with no issues.  During the service, Steve made himself available to address any questions or concerns.  I ended up outside talking with Steve the entire time and asking lots of questions, as this was the first time we had the tank pumped since moving into the house 3 1/2 years ago.  Steve was very thorough in his service visit and answered all of my questions with the utmost professionalism.  I am extremely pleased with all aspects of this Barbosa service visit, and would not hesitate to contect them again and definitely would recommend them to others.  Thank you!
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"Professional, knowledgeable,came on time, scoped the job and was prepared with all products on his truck to replace our well tank and pump. Price was high, we went with it, we are very pleased with Aqua Pure's Service."

"Miscommunication was properly handled and solved professionally. Job was well done"

"Helpful suggestions for accessing tank which is buried without ability to easily gain access"

"Pump N Go is great! Would definitely recommend using them again!"

"Brown Trout Septic Solutions provided outstanding service when replacing my septic pump and alarm! Randyâ s expertise, professionalism, and courteous demeanor made the experience seamless. His in-depth knowledge resolved my septic issues efficiently. Highly recommended for top-notch service at an affordable price!"

"They came right away and fixed my hot water problem in no time."

"They did a wonderful job. I unfortunately don't remember the team of guys that they sent in. With the exception of two of them, they were from another country and so, they didn't speak a lot of English. One was kind of a translator of the guys who were working. They worked from 7 in the morning to 7 at the night, four different guys. They did a great job. We have not had any problems with the basement ever since. They did a wonderful job! I have told other people about them since. I would use them in future."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."