Get matched with top septic tank and well pros in Rolesville, NC

"The first time, Feb. 2016, we called All American we were very happy. They fixed our problem in a timely manner and were fairly easy to work with. However, when our problem came back 10 months later and we contacted them for assistance, they were immediately defensive, refusing any warranty, were late arriving, and hard to get on the phone. After coming by and trying to pump the tank in the dark when they couldn't inspect the system, we asked them to please come back the when there was enough light. They explained they could do that but it would cost us MORE than what we paid the first time. Then it was very difficult to get them to answer the phone to reschedule. We never minded paying to get the system fixed, but did think they lacked professionalism. Ultimately we found another company that fixed the solution at a very good rate and in good time."

"Cory and his team responded right away, and repaired our septic tank leak next day. They are professional yet friendly and very knowledgeable. Will hire them again, should we have another septic tank trouble. Thank you!"

"The crew were very nice and personable, but the job ended up costing a little more than twice what was quoted over the phone. This is understandable, however, because our septic tank was 100% full. The only problem I had was that the person who, I assume, was in charge mentioned a problem we may have in the future because of our drain line and threw out a price to have that cleaned out as well. I discussed it with my wife, but before I could get more details about the issue, he, apparently, was called away to another job. The guys left behind finished up, were very polite, documented all that they did, and cleaned up after themselves. It was not a bad experience at all, and I will most likely use them again to deal with our drain line issue. I'll just be more forthcoming with questions in the future."

"Septic system was full and back flowing into the basement. These guys came out within a day, located the tanks within minutes, found the problem and came up with a solution! They came by a couple times afterwards just to check the area and make sure everything was still draining properly. Very prompt and professional! Great job guys!"

"Apollo, done a great job. Would highly recommend him. He done everything he said he would do."

"Did all that was asked and went above that in trying to help solve a plugged line problem."

Prime Pump And Plumbing LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business\n

"It took the plumber a little longer than he expected, but his quote was a fixed price. The job was professional and well done."

"Showed up on time and finished in a reasonable amount of time. I had already agreed to pay an extra $250 for the Saturday install, but they then added another $200 to reinstall the recirculation pump that I had on my old tank. When I was quoted, I had taken pictures of the expansion tank and talked through it, so I was not too happy about being charged extra for it as it should have been included in the quote. Besides that, the soldering job is a little sloppy but should hold. They also made quite a watery mess removing my old tank, which I had to clean. In the end, their pricing was reasonable even with the extra fees, and they were able to come out the next day and install the heater, which I needed due to having small children in the house."

"They did an excellent and cleaned up afterward Many thanks for a job well done"