Get matched with top skylight pros in Kenton, KY

"They were excellent! They installed 4 skylights, One in each of my second floor bathrooms, and 2 in my kitchen. They were very business like, took me thru the process of installation and completed the install in a very good amount of time! I love my skylights!"

"They were not able to repair skylight felt probably needed replacement"

"We had a small project that we wanted done being disabled I was not able to do it. We had two old window shutters above the garage that we wanted replaced. Called Tim on a Thursday an said they could do it the next day Friday. Tom came out an completed the project. We are extremely happy with the work he completed for us. We’re happy the a company like Tri State took such a small job for us when others wouldn’t. The cost was right on with no other hidden fees. Would highly recommend this company an will use them again for any future projects we have. Thanks Tim for sending Tom out we appreciate it. Thanks Gary & Kim"

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

Welcome to NKY Custom Construction & Remodeling, LLC.! We are committed to exceeding your expectations. As experts, we will handle your needs with the high quality expertise, that your home or business deserves. We offer competitive prices, and customer satisfaction is our number one priority. Call us now!

"Very well, responsive estimators, quality work in a timely fashion at reasonable rates."

"The work was excellent. Responsiveness after the sale was a little slow and not as helpful as it could be. We never received the proper wand to open the skylight."

"There were some good things and some bad things.   I wrote some notes at the time of work and then waited over a year to see how the roof performed before writing this review.
Work Duration:  The duration of the work was not as promised.  It was supposed to be a 1 to 1.5 day max job.  The roofing installation itself took 2 full days not including the misc. touch up return visits.  The gutter installation was another day or so of work a few days after the roof completed.  Perhaps the representative was speaking to just the duration of the roofing work since gutter work was sub-contracted out but that was not the impression that I had at the time.
Valley Construction: 
When I spoke with Dan a few weeks before the job was to start I expressed my preference for an open valley with the metal flashing down each.  On the day of the install during the tear off of I asked Dan again about having new valley material on hand.  Once the shingles started going on I discovered, after 1 or 2 valleys were already done, that they were using a closed valley system.  I decided at the time to not stop the work since the roof was already partially done and any delays would likely result in the job bleeding over further into the weekend and possibly not even be completed before it was due to rain on Sunday.  My wife likes the way it looks with the closed valleys so it's not a huge issue but it's not what was agreed upon.
Resolution:  When confronted with this issue the installer immediately conceded the point that the valley construction was an error and offered to re-do the valleys.  Since we though they looked OK and the method met the warranty needs we left them as is to avoid any knock on issues involved with tearing off and patching in new valleys.  The installer also knocked of the cost of the added roof decking material required for the job which reduced the cost by a few $100.  I was satisfied with this.
 
Worker Language/Disrespect:  I may not be a native Spanish speaker but I know enough to know when I'm being insulted.  On two occasions while I was walking around the house to inspect the status of the project I heard "Cabron" and "P******" spoken while I was present.  I can't say it was directed at me for certain since they were not speaking directly to me at the time but I'd say it's a fair bet the pejoratives where meant for me.  Frankly I don't care what your workers think of me as long as they do quality work  but at least have the common sense not to insult your customer when he's within earshot.
Resolution:  I brought it up with the installer and he said he talk to them.  Who knows if he actually did or if it did any good.  I wasn?t looking to get anybody fired so this was about all I expected to get.
 
Damage Caused By Work:  Per the pre-construction evaluation instructions we moved everything of value that could be moved away from the house to prevent damage.  However, I can't move my heat pump.  I did cover it with a piece of plywood though but that doesn't appear to have been enough.  Something heavy with asphalt on it, maybe a bundle of shingles, fell from the roof and landed on my heat pump.  The plywood I put in place protected it to some extent but the blow lefty a tarry scuff on the body of the unit and broke off the logo.  It also appears to have struck the coolant lines going to and from the house.  They appear to be intact but the force fractures the siding around the hole where tubes inter the house and broke loose all the weather sealing around that penetration.  The same object or another object also hit the furnace vent adjacent to the heat pump and over the window well.  the siding was cracked around one of the vents and the sealant around both was pulled loose.
Resolution:  I pointed this damage out to the installer.  The damage appeared to be largely cosmetic, except for the cracked siding, and the heat pump appear to still work.  However, I was concerned the damage might be subtle, a slow leak maybe, resulting in a problem manifesting weeks or months later.  I requested only written assurance that if a problem did develop that
they?d cover the cost since I?d met my end of the bargain in trying to protect the heat pump.  The installer went one better an had an HVAC person come out and check the system right away.  It was given a clean bill of health, sealing around the lines was re-done and a year later everything appears to be still working fine.  This was a more than acceptable outcome.
 
Leak:  The following spring we had a minor leak around one of the skylights.  We called the installer in to evaluate they applied a temporary fix but denied the leak around the skylight was the result of their work because they skylights were not replaced.  The problem is I remember the skylights coming apart at least partially when they did the flashing and snow/ice guard around them but I don?t have proof so there?s not much I can do about it.  The temporary fix has held fine and hopefully will continue to do so until we get around to replacing the skylights.
Resolution:  None except the temporary fix which they did not charge us for.  If I could find the photos of the skylight
from before the work to show that the state of them had changed I might make an issue of it but I can?t find them so that?s about it.
 
Miscellaneous:  There were numerous small issues like a missing piece of drip edge or on a short section or less than perfect cleanup but nothing major.
Resolution:  The installer was pretty good about sending someone out to address the 5-10 misc. minor things I noticed about the work in some areas.  I was satisfied with this.
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"Service was excellent. They were able to take care of all my items and at a very reasonable price. Other companies charged even more and couldn't even do all the work I wanted. Really liked that they are multi faceted and able to accommodate all the work I needed to get done. Tom, the owner was also very personable and prompt in his communications. Would do business with them again."

"Blue Sky's 2 window washers were at the house for for almost three hours, working all the time but for a ''rain" break.  I wasn't home, but my wife, Vanessa, and our crew of small dogs followed them around and were exacting quality controllers. When I got home the spider webs and dog nose smudges were gone, and Vanessa was smiling.
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