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"They did a fantastic job refinishing my hardwood floors - they look beautiful!! Very responsive customer serivce. I would highly recommend them!"

"Talked to Zach and his tech about tub resurfacing an apartment building, where we were hoping to keep the tubs. Zach offered a basic option, and an enhanced one to include tile walls and a non-slip application. Tubs look brand new and am happy with the professional process, clear pricing, on-time billing and his personal follow-up. Am planning on having Surface Experts work on occupied apartments to get all units up to this level quality."

"Matt was hands on from the very first phone call. Walked me through the estimate process and worked around our schedule when the flooring was delayed at warehouse. He rearranged his schedule to ensure our move in deadline was still met. Quality work and quality people. Will refer Matt to all our family and friends."

"Professional and cost conscious. Very efficient and kept in touch about timeline. Great with communication when doing bid and during project. Highly recommend."

"The work was excellent and just what was needed. The owner was professional and courteous, and was easy to work with. Very satisfied. I will miss him again."

"Jacob and Cody have been amazing to work with. We originally hired them to repair our stairs and have since contracted with them to install our kitchen tile floor, install electric in our kitchen island and to repair some of our drywall. Their team is very professional, their estimates are accurate and they do quality work. We plan to hire them again when we remodel our bathrooms."

"Did a Great job on our carpets and sofas."

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

Welcome to Raymond's repair and renovationsllc. We proudly provide the highest quality of service and craftsmanship for each aspect of your project. Our depth of knowledge and experience solidify our belief that customer service stands as the highest priority. We eagerly look forward to working with you and making your vision a reality. Give us a call, text or email today, and let us get started!

"Very responsive and got my job in quickly. I had a few projects and they did them all in great time and excellent service."