Get matched with top tilers in Pacific, MO

"They did an amazing job refinishing my bathtub and were very professional. There was a miscommunication on the appointment day and the service repair was missed, but Zach personally reached out, got me back on the schedule, and even gave a discount. Really appreciated the follow-through!”"

"Don’t be fooled by their low prices. The work was done expertly and with professional perfection. They pointed out any issues with the existing floor - which sagged - and suggested a remedy. They did a beautiful job. Also installed quarter-round to finish it off."

"Professional and cost conscious. Very efficient and kept in touch about timeline. Great with communication when doing bid and during project. Highly recommend."

"Jacob and Cody have been amazing to work with. We originally hired them to repair our stairs and have since contracted with them to install our kitchen tile floor, install electric in our kitchen island and to repair some of our drywall. Their team is very professional, their estimates are accurate and they do quality work. We plan to hire them again when we remodel our bathrooms."

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"Did an awesome job on my sectional."

Welcome to Raymond's repair and renovationsllc. We proudly provide the highest quality of service and craftsmanship for each aspect of your project. Our depth of knowledge and experience solidify our belief that customer service stands as the highest priority. We eagerly look forward to working with you and making your vision a reality. Give us a call, text or email today, and let us get started!

We bring years of expertise and dedication to every project. With a strong background in customer service and technical proficiency, we prioritize delivering top-notch results that exceed expectations. Our commitment to continuous learning ensures that I stay updated with the latest industry trends and best practices. Whether it's troubleshooting complex issues or providing routine maintenance, we approach each task with precision and professionalism. Our goal is to build lasting relationships with clients based on trust, reliability, and exceptional service delivery.\n

"Very happy with their service"